Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A rooftop terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Syrena Cruises. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. This 4-star Ha Long cruise ship is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Syrena Cruises offers 34 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Guests are served a free continental breakfast daily from 6:30 AM to 7:30 AM.
Lotus – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This cruise ship's 1 night, 2 days itinerary includes the following: Day 1: Arrive at International Tuan Chau Harbour by noon for embarkation. Cruise to South East Halong Bay. At 3 PM, visit Luon Cave via a traditional bamboo boat or enjoy kayaking. At 3:45 PM, visit Titop Island to swim or relax on the beach, and return to the cruise ship at 5 PM. Dinner and evening activities on board. Day 2: After Tai Chi and a light breakfast, visit Bo Nau Cave and transfer by tender to Surprise Cave. After check-out, a buffet brunch is served at 9:30 AM as the boat returns to Tuan Chau Wharf for disembarkation at 10:30 AM.
This cruise ship's 2 nights, 3 days itinerary includes the following: Day 1: Arrive at Tuan Chau Wharf by noon PM for embarkation. During lunch, cruise to South East Halong Bay. At 2:30 PM, the cruise stops at Bo Nau Cave. Transfer by tender to Surprise Cave. Next, visit Titop Island to swim or relax on the beach. At 4:45 PM, reboard the cruise for dinner and evening activities. Day 2: After a Tai Chi session and breakfast, transfer to the day boat at 8:30 AM; the day boat will pass through Cua Van fishing village and guests can kayak at the Trong Cave area. Return to the cruise for lunch. Visit the Halong pearl farm at 2:30 PM, then return to the cruise at 4:30 PM. Dinner and evening activities on board. Day 3: After a Tai Chi session and light breakfast, visit Luồn cave via traditional bamboo boat at 8 AM. After check-out, a buffet brunch is served at 9:15 AM. Transfer by tender back to Tuan Chau Harbour for disembarkation at 10:45 AM.
Guests must contact this cruise ship 2 days in advance to arrange transportation from Hanoi- Old Quarter, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 8 AM and noon, at USD 25 per passenger. Following the cruise, a van will transport guests back to Hanoi.
Syrena Cruises offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
