Rakuten STAY VILLA Hakone Sengokuhara

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Contactless check-in and contactless check-out are available.

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Restricted number of spaces per unit
• Number of spaces per unit - 2
• Restricted number of parking spaces
• Number of parking spaces - 1
• Property follows sanitisation practices of COVID-19 Guidelines (CDC)
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in
• Pets allowed (no fees)
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Pets cannot be left unattended
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property is cleaned with disinfectant
• Pets allowed in specific rooms only
• Security system
• No front desk
• Debit cards not accepted
• Private entrance
• Guest will receive an email before arrival 72 hours
• Contactless check-in is available
• No rollaway/extra beds available
• Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
• No cots (infant beds) available
• Guests will receive an email with special check-in instructions
• Carbon monoxide detector
• No lifts
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• No gap period between guest stays