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Hotel Description

Our customers tell us that they enjoy the breakfast at NH Hamburg Altona. During your stay, you'll be within walking distance of Allee Theater. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 2000, this 4-star hotel has 239 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • All rooms offer pillowtop beds, deep-soaking bathtubs and flat-screen TVs
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in the lobby, a front-desk safe and a 24-hour business centre
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Guests like the breakfast and restaurant
  • Just a 4-minute drive from Allee Theater and a few minutes from Altonaer Volkspark
  • Pets welcome for a fee

Standard Room (NewStyle ExtraBed 2adults+1child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£59 per night

Standard Room (Extra Bed 2 adults + 1 child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite (Extra Bed 2 adults + 1 child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Single Room (New Style)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

NH Hamburg Altona ratings based on 25 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for NH Hamburg Altona

Everyone (5) Couples (13) Family (3) Friends (3)
3 out of 5
Erreichbarkeit mit Bus war sehr gut. Freundlichkeit des Personals und Sauberkeit ebenfalls. Negativ : Toiletten nicht abschließbar. Keine Schränke im Zimmer. Kein Informationsmaterial zum Hotel verfügbar. Wellnessbereich indiskutabel. Sauna nur 55 Grad, im Dampfbad kam nur gelegentlich Dampf, der aus einer nicht abgedeckten Öffnung austrat und widerlich stank.

Posted by on 17 Apr 2019

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Comment from Hotel Management

1 May 2019 by MA

Vielen Dank für Ihr Feedback. Wir geben unser bestes um die Mängel so schnell wie möglich zu beheben. Mit freundlichen Grüßen NH Hamburg Altona

4 out of 5
Alles Top! Sauber, bequem, komfortabel und top Service.

Posted by , from Nordfriesland on 8 Jan 2019

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Comment from Hotel Management

10 Jan 2019 by Nh Team

vielen Dank für die positive Bewertung! Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat! Das NH-Team wünscht Ihnen noch einen schönen Tag!

4 out of 5

Posted by on 6 Jan 2019

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Comment from Hotel Management

7 Jan 2019 by Reception

Thank you

4 out of 5

Super Hotel und freundliche Personen am Empfang

Grosse Hafenrundfahrt war genial, muss man erleben!

Posted by on 3 Jan 2018

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Comment from Hotel Management

3 Feb 2018 by Tatjana

Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Schön das Ihnen Hamburg so gut gefallen hat.

4 out of 5

Zufrieden mit Service Stromstörungen im Zimmer

Gut empfangen worden Sauberes Zimmer Frühstück top. Servicepersonal sehr aufmerksam Undefinierbare Stromstörung im Zimmer. Vielleicht wegen Neuer Stromkarte?

Posted by , from altdorf on 2 Jan 2018

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Comment from Hotel Management

3 Feb 2018 by Tatjana Haack

vielen Dank für die Bewertung. Wir freuen uns sehr, dass Ihnen der Aufenthalt bei uns gefallen hat und wünschen Ihnen noch einen schönen Tag!

4 out of 5

Nahe gelegen

Alles was ´man braucht ist in der Nähe, auch der Bahnhof Altona ist nicht weit enfernt. Das Zimmer ist top eingerichtet und Gross. Wünsche wurden erfüllt. Sauna und Wellness befindet sich im Obersten Stock. Was will man mehr (:

Posted by on 8 Dec 2017

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Comment from Hotel Management

3 Feb 2018 by Tatjana Haack

vielen Dank für die positive Bewertung! Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat! Das NH-Team wünscht Ihnen noch einen schönen Tag!

4 out of 5

Hôtel accueillant, proche de la ville

Personnel très gentil, professionel et à l'écoute. Chambre très propre et silencieuse (on entend seulement un peu bruit venant du couloir par la porte de la chambre). Equipement très bon, grande TV et lit confortable. Bus ligne 3 très proche mais pas de ligne de U-Bahn ou S-Bahn à proximité.

Posted by on 31 Oct 2016

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3 out of 5

Vergoldetes Frühstück

Nachdem wir vor Ort erfahren hatten, dass das Frühstück 24,90 € kostet, haben wir dankend abgelehnt und sind anderswo essen gegangen. Leider war auch das Reinigungspersonal etwas aufdringlich. Bei zwei Nächten war das Personal auch zwei Mal am Morgen present. An einem normlen Tag ist dies ja verständlich, aber nicht am Abreisetag, zudem dem Personal bekannt sein sollte, ob ein Gast abgereist ist.

Posted by on 12 Mar 2016

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2 out of 5

Städtetour nach Hamburg

Das Hotel entsprach absolut den Erwartungen freundliches Personal, sauberes Zimmer ausreichender Grösse. Zu Fuss ist die Stresemannstrasse Richtung Innenstadt nicht das Top-Erlebnis - schon etwas schmuddelig. Dass die Strasse stark befahren ist, hört man aufgrund der Verglasung im Zimmer so gut wie nicht. Aber HH ist immer eine Reise wert.

Posted by on 15 Dec 2015

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4 out of 5

Solide Unterkunft in Hamburg

Man kann sicher zentraler und in einer hipperen Gegend in HH unterkommen, aber das Hotel ist verkehrsmässig günstig gelegen (ÖPNV), erschwinglich und zeichnet sich durch ein sehr aufmerksames Personal aus. Mit dem üppigen Frühstücksbuffet hält man bis zum Abend durch. Das zum Hof gelegene Zimmer was sehr ruhig.

Posted by on 28 Jul 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. A sauna, a rooftop terrace, and spa services are also featured at the business-friendly NH Hamburg Altona. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Art Deco Hamburg hotel is smoke free.

  • 1 building
  • 239 guestrooms or units
  • 7 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces) , Free parking nearby , Offsite parking discounted rates available

Transport

  • Airport: Hamburg (HAM) (16.9 km / 10.5 mi)
  • Train station: Holstenstraße Station (2 km / 1.2 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

NH Hamburg Altona offers 239 forms of accommodation with minibars and a safe. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a bath and shower with a deep soaking bath and a rainfall showerhead, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

NH Hamburg Altona has a restaurant serving brunch, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

  • Body treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per stay
  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Self-parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel NH Hamburg Altona
  • Nh Hotel Hamburg
  • Nh Hamburg Altona Hotel Hamburg
  • Nh Hotels Hamburg

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.