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4.7 out of 5

"This property is absolutely beautiful , fantastic location, large, clean and comfy rooms. Anna who helped with check in was brilliant and the service ... " More

By a verified traveller on Thu 10 Oct 2019

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Junior Suite City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Terrace Suite City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double/Twin Room (Internal window)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double/Twin Room (Internal window)

Bed Count 1 King Bed Maximum Occupancy 2 Max

La Sinfonnía Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

La Sinfonia Citadel hotel and Spa ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for La Sinfonia Citadel hotel and Spa

Everyone (2) Couples (1)
5 out of 5
This property is absolutely beautiful , fantastic location, large, clean and comfy rooms. Anna who helped with check in was brilliant and the service was second to none - extremely professional and personalised service during our stay. We actually checked out and left our luggage there whilst we travelled to Halong Bay for the night before returning and checking in for 1 more night. This helped us to save on costs for those who are budget conscious. Breakfast was good with lots of choices.

Posted by on 10 Oct 2019

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Comment from Hotel Management

10 Oct 2019 by an Thuong

We would like to thank you for choosing Delicacy Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that you appreciated with our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

4 out of 5

Posted by on 4 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by An

We would like to thank you for choosing Delicacy Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that you appreciated with our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

5 out of 5
Absolut wunderbares Hotel, direkt an die Altstadt von Hanoi angrenzend gelegen! Wir haben 2 Nächte in Hanoi verbracht und waren absolut begeistert von diesem Hotel und der Herzlichkeit des Personals. Wir können dieses Hotel zu 100% empfehlen und werden auf jeden Fall wieder hierher zurück kommen.

Posted by on 28 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by An Thuong

We would like to thank you for choosing Delicacy Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that you appreciated with our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

Property Features

  • Terrace on the roof
  • Business facilities
  • Conference rooms
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle

Food & Drink

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Sauna in spa
  • Massages
  • Hot stone massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Sinfonia Citadel Spa Hanoi
  • La Sinfonia Citadel hotel and Spa Hotel
  • La Sinfonia Citadel hotel and Spa Hanoi
  • La Sinfonia Citadel hotel and Spa Hotel Hanoi

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.