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4.7 out of 5

"Warm welcome from attentive, enthusiastic, fun, friendly staff. Excellent breakfast. Very comfortable room and beds. Location superb for all the actio ... " More

By a verified traveller on Wed 01 Nov 2017

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Junior Double or Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 1 Double and 1 Single Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Serene Premier Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Serene Premier Hotel

Everyone (1) Couples (2)
5 out of 5

Nice hitel, quiet street, heart of the action

Warm welcome from attentive, enthusiastic, fun, friendly staff. Excellent breakfast. Very comfortable room and beds. Location superb for all the action. Walking distance to many attractions.

Posted by , from Aberdeen, Scotland, UK on 1 Nov 2017

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5 out of 5

5* service at a 3* price

Over the last 40 years we have stayed at a number of hotels (many 5 *) and we have yet to receive such a level of a genuine desire to help at reception, breakfast area, transportation and advice. The rooms are pleasant and the one we stayed in had the largest bed we have ever slept in. Well worth the money.

Posted by on 3 Feb 2016

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4 out of 5

En plein centre ville

Nous avons passé 3 nuits à cette hotel. Le service et l'accueil sont agréables. L'hotel se situe en plein centre ville, tres pratique pour aller aux endroits tourisques et les anciens quartiers. Pleins de bons restaurants et shops autour. Il y a un marché dans la rue, cela permet de découvrir la vie locale.

Posted by on 20 Feb 2016

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About the Serene Premier Hotel

Location 10c Yen Thai Street, Hanoi, 844

Property Features

  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle and train station pick-up

Food & Drink

Serene Premier Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Serene Premier Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Eurocard and cash. For guests' safety, the property includes a smoke detector, a first aid kit and window guards in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Hanoi Serene
  • Hanoi Serene Hotel
  • Hotel Serene
  • Hotel Serene Hanoi
  • Serene Hanoi
  • Serene Hanoi Hotel
  • Serene Hotel Hanoi
  • Serene Premier Hotel Hanoi
  • Serene Premier Hanoi
  • Serene Premier
  • Serene Premier Hotel Hotel
  • Serene Premier Hotel Hanoi
  • Serene Premier Hotel Hotel Hanoi

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.