Hotel Relax

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

• One child stays free
• Limited hot water on-site
• Guest accommodation is sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Staff temperature checks are conducted regularly
• Masks are compulsory at the property
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is not available
• Commonly-touched surfaces are cleaned with disinfectant
• Reservation might be required for some facilities on-site
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Debit cards not accepted
• Food service has been amended for enhanced safety
• Protective clothing is not available to guests
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Property does not follow sanitisation practices of any association
• Staffed front desk
• Children stay free - maximum age 11
• Social distancing measures are in place
• Contactless check-in is available
• Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
• No lifts
• Property confirms they are implementing enhanced cleaning measures
• Children stay free
• Individually-wrapped food options are not available
• Gap period enforced between guest stays - 24 hours