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4.0 out of 5

"Our only bad experience of this hotel was the General Manager who was quite rude to us on NYE. He sappears to be quite arrogant and full of himself, a ... " More

By Machine on Fri 03 Jan 2014

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Hotel Description

The quiet rooms at The Ritz-Carlton Jakarta, Mega Kuningan get high marks from our customers. During your stay, you're just a quick walk from Kuningan City Mall. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 restaurants. Built in 2005, this 5-star hotel has 318 rooms over 26 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and DVD players
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Asia Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to deep-tissue massages, facials or aromatherapy at The Ritz-Carlton Spa
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests really like the accommodation for the low noise level and nice bathrooms
  • Within a 10-minute walk of Ambassador Mall and Kuningan City Mall
  • Free local-area shuttle service

Grand Room, 2 Double Beds, City View

Bed Count 2 Double Beds Maximum Occupancy 3 Max
£92* Per night/room 31 Jul - 1 Aug

Club Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Studio, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Grand Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Ritz-Carlton Jakarta, Mega Kuningan ratings based on 1 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Ritz-Carlton Jakarta, Mega Kuningan

Couples (1)
4 out of 5

Arrogant and rude General Manager

Our only bad experience of this hotel was the General Manager who was quite rude to us on NYE. He sappears to be quite arrogant and full of himself, and his position no doubt, so you'll have a great stay if you avoid him, as the rest of the staff are lovely!

Posted by on 3 Jan 2014

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About the The Ritz-Carlton Jakarta, Mega Kuningan

Location Jl. DR. Ide Anak Agung Gde Agung, Jakarta, Jakarta 12950

Renovations + Closures

This property is closed from 31 March 2020 to 15 July 2020 (dates subject to change).

Property Features

The Ritz-Carlton Jakarta, Mega Kuningan offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 17222 square feet (1600 square metres) and includes conference centres. A kids' pool, a nightclub, and a hot tub are also featured at the luxury The Ritz-Carlton Jakarta, Mega Kuningan. A free area shuttle within 1 km is available. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 318 guestrooms or units
  • 26 levels
  • 2 dining venues
  • 17222 sq ft of conference space
  • 1600 sq. m of conference space
  • Built in 2005
  • Nightclub
  • Bar or lounge
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Jakarta (CGK-Soekarno-Hatta Intl.) (33.5 km / 20.8 mi)
  • Train station: BNI City Station (5.8 km / 3.6 mi)
  • Property shuttles: Free area shuttle within 1 km; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton Jakarta, Mega Kuningan offers 318 forms of air-conditioned accommodation with DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Asia Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

Lobo Restaurant – This restaurant specialises in Modern European cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Fitness classes on site

Spa Services

The Ritz-Carlton Spa has 19 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 19
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 726000.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Number of children who can stay for free – 2
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 360580 per person (approximately)
  • Airport shuttle fee: IDR 806000 per vehicle (one way)
  • Valet parking fee: IDR 50000 per day
  • Rollaway bed fee: IDR 726000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jakarta Ritz-Carlton
  • Mega Kuningan Ritz-Carlton
  • Ritz-Carlton Jakarta Kuningan
  • Ritz-Carlton Jakarta Mega Kuningan
  • Ritz-Carlton Kuningan
  • Ritz-Carlton Kuningan Jakarta
  • Ritz-Carlton Mega Kuningan
  • Ritz-Carlton Mega Kuningan Hotel
  • Ritz-Carlton Mega Kuningan Hotel Jakarta
  • Ritz-Carlton Mega Kuningan Jakarta
  • Ritz-Carlton Jakarta Mega Kuningan Hotel
  • Jakarta Ritz Carlton
  • Ritz-Carlton Jakarta Hotel Jakarta
  • Ritz Jakarta
  • The Ritz-Carlton Jakarta, Mega Kuningan Hotel
  • The Ritz-Carlton Jakarta, Mega Kuningan Jakarta
  • The Ritz-Carlton Jakarta, Mega Kuningan Hotel Jakarta

You should know

  • The Ritz-Carlton Jakarta, Mega Kuningan offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 6:30 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.