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"Reasonable rooms, but because of the lime scale in the water staff are unable to clean the bathrooms adequately. Food at the hotel awful needs improve ... " More

By a verified traveller on Sat 18 Mar 2017

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Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Deluxe)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Duplex

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Duplex

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Occidental Paradise Dambulla, you'll be close to Popham's Arboretum. Free WiFi in public areas, free valet parking and 5 restaurants are available.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Orchid Restaurant, one of the property's 5 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, body scrubs or aromatherapy at Saturnia Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a playground
  • 11 minutes by car from Popham's Arboretum and 13 minutes from Sigiriya Museum
  • Airport shuttle service available for a fee

Occidental Paradise Dambulla ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Occidental Paradise Dambulla

Everyone (1)
3 out of 5

Food needs improvement

Pros: Room and pool was great.
Cons: Food! Bathrooms need cleaning attention.
Location: Need a car, driver.
Reasonable rooms, but because of the lime scale in the water staff are unable to clean the bathrooms adequately. Food at the hotel awful needs improvement cold, I summise they are unable to get a decent chef due to the location. Breakfast was terrible tour groups their focus.

Posted by , from london on 18 Mar 2017

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About the Occidental Paradise Dambulla

Location Dumbulla 21100, Dambulla,

Property Features

Occidental Paradise Dambulla offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre and 2 meeting rooms are available. Event space at this resort measures 750 square feet (70 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Occidental Paradise Dambulla. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Kandalama resort.

  • 67 guestrooms or units
  • 5 dining venues
  • 2 bars or lounges
  • 750 sq ft of conference space
  • 70 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Occidental Paradise Dambulla offers 67 air-conditioned accommodations with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Orchid Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Pool Bar – This cocktail bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.

Salt and Pepper – Overlooking the garden, this fine-dining restaurant specialises in Regional cuisine and serves lunch, dinner and light fare. Open daily.

Pizzeria Al Forno – This poolside restaurant specialises in pizza and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Blue Elephant – On-site cocktail bar. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Ecotours nearby
  • Rock climbing nearby
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Scooter/moped rentals nearby

Spa Services

Saturnia Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Occidental Paradise Dambulla offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60.0 per stay.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Occidental Paradise Dambulla

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 100
  • New Year's Eve (31 December) Gala Dinner per child: USD 100 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 30 for adults and from USD 20 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way)
  • Airport shuttle fee per child: USD 120 (one-way)
  • Rollaway bed fee: USD 60.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Green Paradise
  • Green Paradise Dambulla
  • The Paradise Resort Spa
  • Green Paradise Resort Dambulla
  • Paradise Resort Dambulla
  • Paradise Dambulla
  • The Paradise Resort Spa
  • Occidental Paradise Dambulla Resort
  • Occidental Paradise Dambulla Kandalama
  • Occidental Paradise Dambulla Resort Kandalama

You should know

  • Pool access available from 7 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.