The Richmond House Grand

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

• UnionPay
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are not available
• Staff temperature checks are conducted regularly
• Masks are compulsory at the property
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is available
• Commonly-touched surfaces are cleaned with disinfectant
• Reservation might be required for some facilities on-site
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Security system
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Protective clothing is not available to guests
• Property follows sanitisation practices of Safe Travels (WTTC - Global)
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Staffed front desk
• Social distancing measures are in place
• Contactless check-in is not available
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Individually-wrapped food options are available
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Debit cards
• No gap period between guest stays