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5.0 out of 5

"Bathroom needs to be upgraded not enoughAmenities in the bathroom. " More

By a verified traveller on Sun 20 Oct 2019

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Hotel Description

Our customers tell us that they can't get enough of the breakfast at The Oberoi Grand, Kolkata. During your stay, you're just a quick walk from New Market. Enjoy features like free valet parking, plus 2 restaurants and a full-service spa. Built in 1938, this 5-star hotel has 209 rooms over 4 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and LCD TVs
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, aromatherapy or Ayurvedic treatments at The Oberoi Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre and a steam room
  • Guests have great things to say about the location and the breakfast
  • Just a 3-minute walk from New Market and 13 minutes on foot from Eden Gardens
  • Airport shuttle service available for a fee

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Oberoi Grand, Kolkata ratings based on 3 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Oberoi Grand, Kolkata

Couples (1) Other (1)
5 out of 5
Bathroom needs to be upgraded not enoughAmenities in the bathroom.

Posted by on 20 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by sumit

Dear Guest, Thank you for choosing to stay at The Oberoi Grand Kolkata. I am delighted to know that you had a comfortable stay and we were able to live up to your expectations and to our promise of service excellence. I have made note of your feedback regarding the bathroom and amenities and I apologize for any inconvenience caused to you. We value your patronage and look forward to welcome you back to your home at The Oberoi Grand. On your future stays, we will ensure sufficient toiletries are placed in the bathroom prior to your arrival. With best regards, Yours sincerely, Sumit Joshi General Manager

5 out of 5
The level of service from the staff was excellent. I’ve travelled a bit , stayed in many different hotels over the world and I must say none of them come near to the service we received from all of the staff at The Oberoi Grand. Really loved the meet and greet at the Airport , travelled from Delhi alone as a female so was very apprehensive about whether the transfer I arranged with the Hotel would be on time . Love the meet and greet as I entered into the Hotel Court yard . All of the staff was extremely attentive, they knew our names and we only stayed there for 4 nights . Would highly recommended this Hotel . Only thing I dislike was the smell of dampness in the room , also thought the transfer from and to the airport was extremely high! The building needs a little TLC but they are working on that . Would stay here again .

Posted by on 14 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by sumi

Dear Guest, Thank you for choosing The Oberoi Grand as your preferred hotel accommodation in Kolkata. We appreciate the time taken to write this review on Expedia and share your experience. The team undoubtedly is what makes our hotel and we are extremely happy that we could all contribute to your stay and make it memorable. Thank you for your encouraging words and comments for the team and the hotel. I am so glad you loved the welcome at the airport and at the hotel. Thank you for appreciating the friendly smiles and the genuine warmth and care. I have taken note of your feedback regarding musty odour in the room and apologize for the inconvenience caused to you. We do have plans of renovation and refurbishment in the pipeline and will definitely keep this feedback in mind. I have also taken note that you found the airport car transfer charges to be expensive. Whilst your feedback would allow us to benchmark our services in the future, our fleet of cars are well maintained to the highest standards and wifi enabled. Also our team of skilled and trained chauffeurs are committed to providing our guests with a superlative experience. In comparison to local taxi services, the charges for usage of hotel car may appear higher. I apologize for the disappointment. We look forward to welcome you back to The Oberoi Grand. With best regards, Yours sincerely, Sumit Joshi General Manager

5 out of 5

Excellent, mais ...

Vous avez pris une chambre de luxe. Vous arrivez dans cet hôtel somptueux, 20 sur 20 à l'accueil, puis vous allez dans votre chambre : vue tristounette, obligé d'allumer dans l'après-midi, salle de bains minuscule avec douche dans la baignoire et son rideau comme dans un hôtel moyen. Vous auriez dû prendre la catégorie au-dessus pour pouvoir dire : Fabuleux !Cela concerne la plupart des grands hôtels dans le monde. En revanche à Calcutta si vous allez au TAJ Bengal, hôtel équivalent à l'Oberoï vous n'aurez opas ce genre de déception avec une "de luxe" : chambre avec vue sur la piscine, salle de bains avec douche séparée. Donc toujours essayer de savoir ce qu'on vous propose avec une "de luxe"

Posted by on 28 Feb 2015

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Renovations + Closures

The following facilities are closed until further notice:

  • Bar/Lounge
  • Children's club
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
  • Water park

Property Features

The Oberoi Grand, Kolkata offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have WiFi and wired Internet for a fee. A business centre and a limo/town car service are available. A fitness centre, spa services, and tour or ticket assistance are also featured at the luxury The Oberoi Grand, Kolkata. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Kolkata hotel.

  • 1 building
  • 209 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1938
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Airport: Kolkata (CCU-Netaji Subhash Chandra Bose Intl.) (22.5 km / 14 mi)
  • Train station: Kolkata Eden Gardens Station (1.9 km / 1.2 mi)
  • Metro station: Esplanade Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Oberoi Grand, Kolkata offers 209 forms of accommodation with DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries. This Kolkata hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Three sixty three – This family restaurant serves breakfast, lunch and dinner. Open 24 hours.

Baan Thai – This fine-dining restaurant only serves dinner.

The Bar – This bar only serves light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

  • Golfing nearby

Spa Services

The Oberoi Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Thai massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Oberoi Grand, Kolkata

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: A complimentary child bed is provided for 1 child over 8 years old and less than 12 years old staying in a room with a parent. For 2 children between 8 and 12 years an additional room is necessary at a discounted rate.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No pets or service animals allowed
  • Parking height restrictions apply
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between INR 1100 and INR 3000 per person (approximately)
  • Fee for in-room wired Internet: INR 1500 per week (rates may vary)
  • Fee for wireless Internet in public areas: INR 1500 per day (rates may vary)
  • Fee for wired Internet in public areas: INR 1500 per day (rates may vary)
  • Airport shuttle fee: INR 5000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kolkata Grand Oberoi
  • Oberoi Grand Kolkata
  • Oberoi Hotel Kolkata Grand
  • Oberoi Grand Kolkata Hotel
  • Oberoi Grand Hotel
  • Oberoi Grand
  • The Oberoi Grand, Kolkata Hotel
  • The Oberoi Grand, Kolkata Kolkata
  • The Oberoi Grand, Kolkata Hotel Kolkata

You should know

  • The Oberoi Grand, Kolkata offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.