4.3 out of 5

"Nice hotel, big rooms for Hong Kong. Some noise from train on our first night, so the manager moved us to a new room with no fuss. Would recommend thi ... " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

Our customers tell us that they enjoy the room service at Royal Plaza Hotel. During your stay, you're just a quick walk from Nathan Road Shopping District. Enjoy features like free WiFi in public areas and a free area shuttle, plus 3 restaurants. This 4.5-star hotel has 699 rooms over 19 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with 24-hour room service, LED TVs and fridges
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, 2 coffee shops/cafés and a bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests like the bar and room service
  • Steps from Flower Market and Yuen Po Bird Market
  • Free local-area shuttle service

Plaza Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Plaza Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Plaza Grand Plus

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal Club Deluxe (single use)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Plaza Deluxe Family

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal Club Grand

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Royal Plaza Hotel ratings based on 41 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Plaza Hotel

Everyone (6) Couples (12) Family (20) Other (1) Friends (2)
4 out of 5
Hotel was in a good location. The staff did not direct us to the information desk when we asked about things to do but discovered the desk on the last day. Also we stayed in room 1166 and the WiFi connection was rubbish for both mine and sisters phone. I tried to explain that it was a floor issue but they were not listening which may be due to lack of understanding or just not listening. The staff were friendly, housekeeping was excellent. Good location for things to do. Directly in a shopping centre so very practical. Metro is in the shopping centre so very easy to get to other places. I would stay again. The only frustrating issue was the WiFi. I did everything that was asked... put the room number and logged in , logged on and off, etc... it was frustrating because I needed to send out some important emails and also respond to them.

Posted by , from UK on 4 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by e-Business Team

Dear Davina, Many thanks for your valuable comment. We are deeply concerned to know that we have fallen short of your expectations in some areas. Please rest assured that we will look into the issues to improve our services. I am really thankful for your feedback.

5 out of 5
Nice hotel, big rooms for Hong Kong. Some noise from train on our first night, so the manager moved us to a new room with no fuss. Would recommend this hotel.

Posted by on 27 Aug 2018

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Comment from Hotel Management

28 Aug 2018 by e-Business Team

Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

5 out of 5

Nice hotel

Close to the shops and amenities and MTR. The staff are very nice and helpful.

Posted by , from london on 21 Aug 2017

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5 out of 5

Royal Club Room

Pros: Everything
Location: Multi-floor shopping mall attached to hotel. Also MTR. Honk Kong is very easy to get around.
Well worth paying the extra to book a Royal Club on the Executive Floor. Use of the executive lounge with coffee and tea on tap all day, buffet breakfast, afternoon tea and cakes, and evening snack buffet. Very pleasant place to sit. Free WiFi included. Room very spacious for a city hotel with every amenity. Lovely bathroom with walk-in shower as well as a bath complete with in-wall TV. Staff and service exemplary. Everyone very smart. Whole place immaculate. Will definitely stay again when next in Hong Kong. Only downside was the cost of the taxi from airport to hotel - we were definitely overcharged but we didn't know enough to argue. Return taxi journey to airport was circa HGD$100 less.

Posted by , from Somerset, England on 22 Sep 2016

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5 out of 5

Great Hotel

I've stayed at the Royal Plaza before and I highly recommend it to anyone visiting Hong Kong. The Royal Plaza is very convenient - very easy access to Mong Kok East Train Station and a short walk to Mong Kok MTR station. There's also a shopping centre attached with plenty of shops (including high end luxury brands), cinema and places to eat - and there are various places closeby outside as well - Nathan Road, Ladies Market etc.. The facilities are great - complimentary toiletries and bottles of water as well as a safe in your room - and the buffet at La Scala is very good value especially with the guest discount!

Posted by on 18 Mar 2016

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4 out of 5

Family short trip

Overall good value but a bit of a trek to Mong Kok MTR. Situated on a busy main road which can be noisy but convenient. Ladies market nearby and plenty of shops too.the hotel offers free shuttle bus to Tsim sha tsui.

Posted by on 24 Jan 2016

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5 out of 5

Great family hotel

Very impressed with the hotel. Very central and convenient.

Posted by on 12 Apr 2015

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2 out of 5

It's nice to stay at this hotel especially you upgrade to luxury suit room

All the staff at royal plaza hotel very polite,honest etc

Posted by on 19 Nov 2014

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4 out of 5

nice and modern hotel, but a little bit away from the action

nice and modern hotel, but a little bit away from the action

Posted by on 13 Nov 2014

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5 out of 5

Great hotel, family loved it

In a good location with convenience of a quality mall and list of food options food right next door and close to the MTR (5 mins or so walk to Prince Edward). Staff great, room excellent. Only issue is that eating in hotel was pricey.

Posted by on 6 Aug 2014

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Property Features

Royal Plaza Hotel offers its guests an outdoor pool, a kid's pool, a health club, and a sauna. There are 3 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business centre and a limo/town car service are available. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Royal Plaza Hotel. A round-trip airport shuttle (available at scheduled times) is available for a fee. Smoking is allowed in designated areas at this 4.5-star Kowloon hotel.

  • 699 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 2 coffee shops
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (31.7 km / 19.7 mi)
  • Train station: Hong Kong Mong Kok Station (1.1 km / 0.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking:

Room Amenities

Royal Plaza Hotel offers 699 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LED televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • LED television
  • Films for purchase
  • Fridge
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Royal Plaza Hotel has 3 restaurants serving lunch only.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7:30 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.

To guarantee that rooms are ready for early arrival, the hotel recommends reservations be made the night before for immediate access to the room upon arrival. For a late check-out extension up to 6 PM, a half-day rate representing 50% of the daily room cost will be applied. After 6 PM, a full-day room rate will be applied.

Group Booking Policy: For bookings of 6 rooms or more, this property requires full payment for the stay within 24 hours of booking; payments are nonrefundable. The primary reservation holder must provide names of all guests at time of booking, and each guest must provide ID at check-in. The property will contact guests to receive payment.

Airport transport is offered at scheduled times from 7:30 AM to 9 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 495 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property requires the credit card holder of the card used for payment to present matching photo identification at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 185 per person (approximately)
  • Airport shuttle fee: HKD 160 per person (one way)
  • Airport shuttle fee per child: HKD 160 (one-way), (up to 3 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: HKD 495 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Plaza Hotel Kowloon
  • Royal Plaza Hotel
  • Royal Plaza Kowloon
  • Royal Plaza
  • Royal Plaza Hotel Hong Kong
  • Royal Plaza Hong Kong

You should know

  • Royal Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.