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4.4 out of 5

"Location of property was ideal for travelling into the heart of Kowloon and also great for shopping at Moko. Breakfast options were ideal, but the ma ... " More

By a verified traveller on Sat 11 Jan 2020

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Plaza Deluxe Family

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£49* Per night/room 20 Mar - 21 Mar

Plaza Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Plaza Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Plaza Grand Plus

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal Club Deluxe (single use)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Royal Club Grand

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Hotel Description

Royal Plaza Hotel's central location gets high marks from our customers. During your stay, you're just a quick walk from Nathan Road Shopping District. You'll find features such as free WiFi in public areas and a free area shuttle, plus 3 restaurants. This 4.5-star hotel has 699 rooms over 19 floors. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with LED TVs, fridges and room service (during limited hours)
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 3 restaurants, 2 coffee shops/cafés and a bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Steps from Flower Market and Yuen Po Bird Market
  • Free local-area shuttle service

Royal Plaza Hotel ratings based on 46 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Plaza Hotel

Everyone (6) Couples (13) Family (22) Other (1) Friends (2)
5 out of 5
Location of property was ideal for travelling into the heart of Kowloon and also great for shopping at Moko. Breakfast options were ideal, but the main benefit was the free upgrade to a Suite for both rooms. Outstanding service and a genuine thank you to the Reception staff.

Posted by on 11 Jan 2020

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Comment from Hotel Management

13 Jan 2020 by e-Business team

Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

5 out of 5
Everything was clean , efficiency if staff as they found out we were an expedia vip membership they upgraded us to a room above family room with a coffee machine which was nice. Comunication was good when messaging through a third party ebookers app. Taps and toilet wasnt working well but called reception to get someone to fix the toilet and wash basin taps was good response.

Posted by on 9 Nov 2019

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Comment from Hotel Management

12 Nov 2019 by e-Business Team

Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

5 out of 5
Great hotel. Very clean with very efficient housekeeping. Comfortable beds. Nice pool. Decent restaurants and good quality food.

Posted by on 23 Jul 2019

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Comment from Hotel Management

25 Jul 2019 by e-Business Team

Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

4 out of 5
Hotel was in a good location. The staff did not direct us to the information desk when we asked about things to do but discovered the desk on the last day. Also we stayed in room 1166 and the WiFi connection was rubbish for both mine and sisters phone. I tried to explain that it was a floor issue but they were not listening which may be due to lack of understanding or just not listening. The staff were friendly, housekeeping was excellent. Good location for things to do. Directly in a shopping centre so very practical. Metro is in the shopping centre so very easy to get to other places. I would stay again. The only frustrating issue was the WiFi. I did everything that was asked... put the room number and logged in , logged on and off, etc... it was frustrating because I needed to send out some important emails and also respond to them.

Posted by , from UK on 4 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by e-Business Team

Dear Davina, Many thanks for your valuable comment. We are deeply concerned to know that we have fallen short of your expectations in some areas. Please rest assured that we will look into the issues to improve our services. I am really thankful for your feedback.

5 out of 5
Nice hotel, big rooms for Hong Kong. Some noise from train on our first night, so the manager moved us to a new room with no fuss. Would recommend this hotel.

Posted by on 27 Aug 2018

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Comment from Hotel Management

28 Aug 2018 by e-Business Team

Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

5 out of 5

Nice hotel

Close to the shops and amenities and MTR. The staff are very nice and helpful.

Posted by , from london on 21 Aug 2017

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5 out of 5

Royal Club Room

Pros: Everything
Location: Multi-floor shopping mall attached to hotel. Also MTR. Honk Kong is very easy to get around.
Well worth paying the extra to book a Royal Club on the Executive Floor. Use of the executive lounge with coffee and tea on tap all day, buffet breakfast, afternoon tea and cakes, and evening snack buffet. Very pleasant place to sit. Free WiFi included. Room very spacious for a city hotel with every amenity. Lovely bathroom with walk-in shower as well as a bath complete with in-wall TV. Staff and service exemplary. Everyone very smart. Whole place immaculate. Will definitely stay again when next in Hong Kong. Only downside was the cost of the taxi from airport to hotel - we were definitely overcharged but we didn't know enough to argue. Return taxi journey to airport was circa HGD$100 less.

Posted by , from Somerset, England on 22 Sep 2016

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5 out of 5

Great Hotel

I've stayed at the Royal Plaza before and I highly recommend it to anyone visiting Hong Kong. The Royal Plaza is very convenient - very easy access to Mong Kok East Train Station and a short walk to Mong Kok MTR station. There's also a shopping centre attached with plenty of shops (including high end luxury brands), cinema and places to eat - and there are various places closeby outside as well - Nathan Road, Ladies Market etc.. The facilities are great - complimentary toiletries and bottles of water as well as a safe in your room - and the buffet at La Scala is very good value especially with the guest discount!

Posted by on 18 Mar 2016

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4 out of 5

Family short trip

Overall good value but a bit of a trek to Mong Kok MTR. Situated on a busy main road which can be noisy but convenient. Ladies market nearby and plenty of shops too.the hotel offers free shuttle bus to Tsim sha tsui.

Posted by on 24 Jan 2016

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5 out of 5

Great family hotel

Very impressed with the hotel. Very central and convenient.

Posted by on 12 Apr 2015

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Renovations + Closures

The following facilities are closed until further notice:

  • Swimming pool
  • Hot tub

Property Features

Royal Plaza Hotel offers its guests an outdoor pool, a kids' pool, a health club, and a sauna. There are 3 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a limo/town car service. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Royal Plaza Hotel. An airport shuttle (available at scheduled times) is available for a fee. Smoking is allowed in designated areas at this 4.5-star Kowloon hotel.

  • 699 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 2 coffee shops
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (31.7 km / 19.7 mi)
  • Train station: Hong Kong Mong Kok Station (1.1 km / 0.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking:

Room Amenities

Royal Plaza Hotel offers 699 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LED televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LED television
  • Films for purchase
  • Fridge
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Royal Plaza Hotel has 3 restaurants serving lunch only.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7:30 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.

To guarantee that rooms are ready for early arrival, the hotel recommends reservations be made the night before for immediate access to the room upon arrival.

Airport transport is offered at scheduled times from 7:30 AM to 9 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property requires the credit card holder of the card used for payment to present matching photo identification at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • UnionPay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 185 per person (approximately)
  • Airport shuttle fee: HKD 160 per person (one way)
  • Airport shuttle fee per child: HKD 160 (one-way), (up to 3 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Plaza Royal
  • Plaza Royal
  • Plaza Royal Hotel
  • Royal Hotel Plaza
  • Royal Plaza Hotel Kowloon
  • Royal Plaza Kowloon
  • Royal Plaza Hong Kong
  • Royal Plaza Hotel Hong Kong
  • Royal Plaza Hotel Hotel
  • Royal Plaza Hotel Kowloon
  • Royal Plaza Hotel Hotel Kowloon

You should know

  • Royal Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.