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4.8 out of 5

"Location of property was ideal for travelling into the heart of Kowloon and also great for shopping at Moko. Breakfast options were ideal, but the ma ... " More

By a verified traveller on Sat 11 Jan 2020

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Plaza Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Plaza Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Plaza Superior

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Plaza Premier Family Plus

Bed Count 1 King Bed Maximum Occupancy 6 Max

Plaza Grand

Bed Count 1 King Bed Maximum Occupancy 3 Max

Plaza Deluxe Family

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Royal Plaza Hotel's central location gets high marks from our customers. During your stay, you're just a quick walk from Nathan Road Shopping District. Features include free WiFi in public areas, plus 3 restaurants and 2 coffee shops/cafés. This 4.5-star hotel has 699 rooms over 19 floors. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with LED TVs, fridges and room service (during limited hours)
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 3 restaurants, 2 coffee shops/cafés and a bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort and comfy beds
  • Steps from Flower Market and Yuen Po Bird Market
  • Airport shuttle service available for a fee

Royal Plaza Hotel ratings based on 8 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Plaza Hotel

Everyone (3) Couples (1) Family (2)
5 out of 5
Location of property was ideal for travelling into the heart of Kowloon and also great for shopping at Moko. Breakfast options were ideal, but the main benefit was the free upgrade to a Suite for both rooms. Outstanding service and a genuine thank you to the Reception staff.

Posted by on 11 Jan 2020

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Comment from Hotel Management

13 Jan 2020 by e-Business team

Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

5 out of 5
Everything was clean , efficiency if staff as they found out we were an expedia vip membership they upgraded us to a room above family room with a coffee machine which was nice. Comunication was good when messaging through a third party ebookers app. Taps and toilet wasnt working well but called reception to get someone to fix the toilet and wash basin taps was good response.

Posted by on 9 Nov 2019

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Comment from Hotel Management

12 Nov 2019 by e-Business Team

Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

5 out of 5
Great hotel. Very clean with very efficient housekeeping. Comfortable beds. Nice pool. Decent restaurants and good quality food.

Posted by on 23 Jul 2019

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Comment from Hotel Management

25 Jul 2019 by e-Business Team

Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

4 out of 5
Hotel was in a good location. The staff did not direct us to the information desk when we asked about things to do but discovered the desk on the last day. Also we stayed in room 1166 and the WiFi connection was rubbish for both mine and sisters phone. I tried to explain that it was a floor issue but they were not listening which may be due to lack of understanding or just not listening. The staff were friendly, housekeeping was excellent. Good location for things to do. Directly in a shopping centre so very practical. Metro is in the shopping centre so very easy to get to other places. I would stay again. The only frustrating issue was the WiFi. I did everything that was asked... put the room number and logged in , logged on and off, etc... it was frustrating because I needed to send out some important emails and also respond to them.

Posted by , from UK on 4 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by e-Business Team

Dear Davina, Many thanks for your valuable comment. We are deeply concerned to know that we have fallen short of your expectations in some areas. Please rest assured that we will look into the issues to improve our services. I am really thankful for your feedback.

5 out of 5
Nice hotel, big rooms for Hong Kong. Some noise from train on our first night, so the manager moved us to a new room with no fuss. Would recommend this hotel.

Posted by on 27 Aug 2018

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Comment from Hotel Management

28 Aug 2018 by e-Business Team

Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

5 out of 5
Hyvä sijainti. Suuri kauppakeskus kiinni hotellissa, myös metroasema lähellä

Posted by on 27 Sep 2019

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Comment from Hotel Management

3 Oct 2019 by eBusiness Team

Dear Sir/ Madam, Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

4 out of 5
We booked an executive room which we believe is rather small. Staff tried to provide us a bigger room which we also thought was still not according to orher hotels. However, the staff of this hotel was very friendly, very customer oriented and we felt very welcomed. Hotel "owns" its own shopping mall and the MRT station is near by. Taxies are always available. We had a great time also because of Kitty and her team

Posted by on 5 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by eBusiness Team

Dear Sir/ Madam, Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

5 out of 5
Nous avons séjourner 4 jours dans cet établissement superbe, très propre au calme à l’etage , idéalement placé dont nous y retournons tout les ans. Je porte un grand remerciement aux managers Chu et Tsang, qui nous ont assister lors d’aller à l’hopital De ma femme suite à une intoxication alimentaire à qui nous ont gracieusement permis de garder la chambre tard le soir car notre vol était à 23h. Je souhaite une bonne continuation aux formidable équipe du personnel de l’hotel et à bientôt .

Posted by , from Charenton le pont on 4 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by e-Business Team

Dear Eric, Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon!

Renovations + Closures

The following facilities or services will be unavailable from September 10 2020 to September 30 2020 (dates subject to change):

  • Sauna
  • Spa

The following facilities are closed seasonally each year. They will be closed from 8 March to 22 March:

  • Swimming pool

Property Features

Royal Plaza Hotel offers its guests an outdoor pool, a kids' pool, a health club, and a sauna. There are 3 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Royal Plaza Hotel. An airport shuttle (available at scheduled times) is available for a fee. This 4.5-star Kowloon hotel is smoke free.

  • 699 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 2 coffee shops
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (32.2 km / 20 mi)
  • Train station: Hong Kong Prince Edward Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Royal Plaza Hotel offers 699 forms of accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LED televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LED television
  • Films for purchase
  • Fridge
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Royal Plaza Hotel has 3 restaurants serving lunch only.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 7:30 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.

To guarantee that rooms are ready for early arrival, the hotel recommends reservations be made the night before for immediate access to the room upon arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered at scheduled times from 7:30 AM to 9 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires the credit card holder of the card used for payment to present matching photo identification at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 185 per person (approximately)
  • Airport shuttle fee: HKD 160 per person (one way)
  • Airport shuttle fee per child: HKD 160 (one-way), (up to 3 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Plaza Royal
  • Plaza Royal
  • Plaza Royal Hotel
  • Royal Hotel Plaza
  • Royal Plaza Hotel Kowloon
  • Royal Plaza Kowloon
  • Royal Plaza Hong Kong
  • Royal Plaza Hotel Hong Kong
  • Royal Plaza Hotel Hotel
  • Royal Plaza Hotel Kowloon
  • Royal Plaza Hotel Hotel Kowloon

You should know

  • Royal Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.