3 Oct 2022 by Fragola Apartments
Dear Guests,Thank you for staying with us at the Frago la Apartments. Your feedback is very valuable to us as it helps to improve the services we provide. We sincerely apologize that we could not exceed your expectations during this visit, please do get in touch with us for your next reservation and we will ensure that everything will be perfect. We would be delighted to welcome you back in the near future. Kind Regards.
27 Oct 2021 by Fragola Apartments
Dear, Thank you for taking the time to write a great review following your visit to one of our apartments. We are delighted to hear that you enjoyed your stay with us. We hope that your travel plans will take you back to Kraków soon and we all are already looking forward to welcoming you back. Kind Regards
3 Dec 2019 by Fragola Apartments
Thank you for taking the time to leave your thoughts in regards to your recent stay. It was certainly a pleasure to have you with us. Best regards,
23 Sep 2019 by Sara
Dear Guest, Thank you for taking the time to write a great review following your visit to one of our apartment. We are delighted to hear that you enjoyed your stay with us. We hope that your travel plans will take you back to Kraków soon and we all are already looking forward to welcoming you back. Kind Regards, Fragola Apartments
20 Aug 2019 by Sara
Dear Guest, Thank you for taking the time to leave your thoughts in regards to your recent stay. We are glad that you have enjoyed your stay in our apartment. According to the fact that your apartment is located on the Main Square it may be a little bit noisy sometimes. Best regards, Fragola Apartments.
30 Apr 2019 by Ar
Dear Guests, Thank you very much for your review following your recent stay with us. We really appreciate your opinion. We would love to welcome you back to our hotel to prove that we are happy to improve and provide the service which meets your high standards. Kind Regards, Fragola Apartments.
30 Apr 2019 by Ar
Dear Guests, Thank you for your feedback following your recent with us. Your feedback is very valuable to us as it help us improve our service for all our future guests. Best Regards, Fragola Apartments
11 May 2018 by mony
We are happy to have your so positive feedback! Thank you for your kind opinion. Best Wishes, Fragola Apartments Team
12 Mar 2018 by Monika
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best of best Regards, Fragola Apartments
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
Feniks fragola Apartments offers its guests tour or ticket assistance, multilingual staff, and limo service. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Feniks fragola Apartments also features express check-out and a lift. This 4-star Kraków hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Feniks fragola Apartments offers 15 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. This Kraków hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.
For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 10 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.
Feniks fragola Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.