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Luxury Studio Suite, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max
£84* Per night/room 2 Nov - 3 Nov

Deluxe Studio, 1 Queen Bed, Terrace, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Signature Studio, Hot Tub, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio, 1 Queen Bed with Sofa bed, Terrace, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Apartment, 1 Bedroom, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Apartment, 2 Bedrooms, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Feniks fragola Apartments's great location. During your stay, you're just a quick walk from Amber Museum. Free WiFi in public areas, breakfast (surcharge) and a round-trip airport shuttle (surcharge) are available.

  • Free WiFi
  • To-go breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage and limo or town car service
  • Guests have great things to say about the comfortable guestrooms and the location
  • Steps from Amber Museum and Royal Road
  • Airport shuttle service available for a fee

Feniks fragola Apartments ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Feniks fragola Apartments

Everyone (4) Couples (1) Family (1)
4 out of 5
Kaikki kävelyetäisyydellä, palvelut voi tilata suoraan respasta mm. taksi, retket. Aamiaisen sai huoneessen silloin kun halusi. Kätevää. Pe - la yö kova meteli alakerrassa sijaitsevam yökerhon vuoksi.

Posted by on 3 Oct 2022

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Comment from Hotel Management

3 Oct 2022 by Fragola Apartments

Dear Guests,Thank you for staying with us at the Frago la Apartments. Your feedback is very valuable to us as it helps to improve the services we provide. We sincerely apologize that we could not exceed your expectations during this visit, please do get in touch with us for your next reservation and we will ensure that everything will be perfect. We would be delighted to welcome you back in the near future. Kind Regards.

5 out of 5
Tolle Einrichtung! Leseecke mit Aussicht auf den Hauptplatz war super Freundliches Personal, das die Ausflüge für uns organisisert hat unkompliziertes ein- und auschecken

Posted by on 20 Oct 2021

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Comment from Hotel Management

27 Oct 2021 by Fragola Apartments

Dear, Thank you for taking the time to write a great review following your visit to one of our apartments. We are delighted to hear that you enjoyed your stay with us. We hope that your travel plans will take you back to Kraków soon and we all are already looking forward to welcoming you back. Kind Regards

4 out of 5
Ystävällisyys ja selkeät ohjeet kulkemiselle. Hauska ja hyvä palettiaamupala.

Posted by on 2 Dec 2019

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Comment from Hotel Management

3 Dec 2019 by Fragola Apartments

Thank you for taking the time to leave your thoughts in regards to your recent stay. It was certainly a pleasure to have you with us. Best regards,

5 out of 5
Ystävällinen henkilökunta. Kaikki toimi niin kuin sovittiin. Sijainti on loistava.

Posted by on 23 Sep 2019

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Comment from Hotel Management

23 Sep 2019 by Sara

Dear Guest, Thank you for taking the time to write a great review following your visit to one of our apartment. We are delighted to hear that you enjoyed your stay with us. We hope that your travel plans will take you back to Kraków soon and we all are already looking forward to welcoming you back. Kind Regards, Fragola Apartments

4 out of 5
Sijainti on hyvä. Siisti ja viihtyisä huoneisto. Huoneistoon kuuluu kadun äänet.

Posted by on 19 Aug 2019

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Comment from Hotel Management

20 Aug 2019 by Sara

Dear Guest, Thank you for taking the time to leave your thoughts in regards to your recent stay. We are glad that you have enjoyed your stay in our apartment. According to the fact that your apartment is located on the Main Square it may be a little bit noisy sometimes. Best regards, Fragola Apartments.

4 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Ar

Dear Guests, Thank you very much for your review following your recent stay with us. We really appreciate your opinion. We would love to welcome you back to our hotel to prove that we are happy to improve and provide the service which meets your high standards. Kind Regards, Fragola Apartments.

4 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Ar

Dear Guests, Thank you for your feedback following your recent with us. Your feedback is very valuable to us as it help us improve our service for all our future guests. Best Regards, Fragola Apartments

4 out of 5
Krakau ist eine wahnsing tolle Stadt mit sehr vielen schönen Restaurants und Bars. Die Stadt schläft nie!! Das Apartmenthotel war genial, sehr freundlicher Empfang, die Lage ist genial! Im Zimmer hat es eine kleine Küche, welche super ausgerichtet ist.

Posted by on 10 May 2018

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Comment from Hotel Management

11 May 2018 by mony

We are happy to have your so positive feedback! Thank you for your kind opinion. Best Wishes, Fragola Apartments Team

4 out of 5
Mahtava, kaunis ja keskeinen sijainti. Helppo liikkua ympäri kaupunkia. Hotellin henkilökunta oli valtavan avuliasta ja ystävällistä.

Posted by on 21 Feb 2018

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Comment from Hotel Management

12 Mar 2018 by Monika

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best of best Regards, Fragola Apartments

About the Feniks fragola Apartments

Location ul. Swietego Jana 2, Kraków, 31-018

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Feniks fragola Apartments offers its guests tour or ticket assistance, multilingual staff, and limo service. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Feniks fragola Apartments also features express check-out and a lift. This 4-star Kraków hotel is smoke free.

  • 15 guestrooms or units
  • Built in 1932
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Kraków Główny Station (3.1 km / 1.9 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Feniks fragola Apartments offers 15 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. This Kraków hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

  • In-room kitchen
  • Washer
  • Flat-screen television
  • Fridge
  • Microwave
  • Stovetop
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 10 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Feniks fragola Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Feniks fragola Apartments

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards and debit cards; cash is not accepted

On-site parties or group events are strictly prohibited

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: PLN 35 for adults and PLN 35 for children (approximately)
  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Feniks fragola Apartments Apartment Krakow
  • Feniks fragola Apartments Apartment
  • Feniks fragola Apartments Krakow
  • Feniks fragola s Krakow
  • Feniks fragola Apartments Hotel
  • Feniks fragola Apartments Kraków
  • Feniks fragola Apartments Hotel Kraków

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.