12 Oct 2019 by Premier Palace Hotel Kyiv
Dear Sir / Madam. Many thanks for your feedback. We do believe you have enjoyed being our guest and will come again when you are in Kyiv. Our Team will be happy to do all the best to exceed your expectations in the future as well. Kindest regards, Premier Palace Hotel Kyiv Team
9 Jul 2019 by Premier Palace Hotel Team
Dear Sir / Madam, We appreciate your kind feedback. We do believe you have enjoyed being our guest and will come again when you are in Kyiv.
Premier Palace Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference centres. A sauna, a rooftop terrace, and a library are also featured at the luxury Premier Palace Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Kyiv hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free parking nearby
Premier Palace Hotel offers 289 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to noon.
Terracotta Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Ikigai Restaurant – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Wolkonsky Patisserie – This café specialises in French cuisine. Open daily.
Fan Fest Sports Bar – This sports bar only serves light fare. Happy hour is offered. Open daily.
Lobby Bar – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Room service is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Premier Palace Wellness Club has 1 treatment room. Services include hot stone massages, Thai massages, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Premier Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.