Hotel Los Lagos Spa & Resort

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses solar energy, plus a grey water recycling system.

For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

• Grey water recycling system
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Humane animal treatment
• Front desk opens daily at 6:00 AM
• Front desk closes daily at 10 PM
• Comprehensive food waste policy
• Comprehensive recycling policy
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Security system
• Protective clothing is available to guests
• Masks are available to guests
• Gloves are available to guests
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Property does not follow sanitisation practices of any association
• Staffed front desk
• Social distancing measures are in place
• Contactless check-in is available
• No cots (infant beds) available
• No lifts
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Renewable energy source - solar
• Debit cards
• Gap period enforced between guest stays - 24 hours