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Atlantis Park Resort

3-star property
C/ Océano Ártico, 1, San Cristóbal de La Laguna, Tenerife 020 3788 4841
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4.3 out of 5
Excellent!
See all 3 ebookers Reviews

"The staff was extremely helpful and very friendly. The atmosphere is cosy as well as efficient. The hotel and grounds are tastefully low key and appea ... " More

By a verified traveller on Sun 29 Sep 2019

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Standard Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Studio, 1 Bedroom, Balcony, Sea Facing

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, 2 Bedrooms

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Atlantis Park Resort, you'll be within walking distance of Tenerife Beaches. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.

  • Free Wi-Fi in some public areas
  • Enjoy local cuisine while dining at PLATANERA
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, body scrubs or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Tenerife Beaches and Anaga Natural Park
  • Airport pick-up shuttle service available for a fee

Atlantis Park Resort ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Atlantis Park Resort

Everyone (2) Family (1)
5 out of 5
The staff was extremely helpful and very friendly. The atmosphere is cosy as well as efficient. The hotel and grounds are tastefully low key and appealing. I especially enjoyed the well stocked library with it's interesting array of books for taking time out from hiking and sight seeing.

Posted by on 29 Sep 2019

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Comment from Hotel Management

3 Oct 2019 by Reception

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Sehr freundliches Personal, grosszügige Zimmer, reichhaltiges Frühstücksbuffet, ruhig. Einziger Nachteil: Keine Klimaanlage in unserem Zimmer.

Posted by on 16 Nov 2022

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Comment from Hotel Management

17 Nov 2022 by Atlantis Park

Liebe Vielen Dank für Ihre freundlichen Kommentare, sie helfen uns immer bei unserer kontinuierlichen Verbesserung, wir sind sehr glücklich, dass Sie eine gute Zeit hatten. Im Moment haben wir keine Pläne, eine Klimaanlage zu installieren, wir haben 10 Zimmer mit Deckenventilatoren und wir werden dieses Projekt weiter vorantreiben.Ich danke Ihnen,

4 out of 5
Sehr ruhig gelegen, abseits vom Touristenstrom; sehr freundliches und hilfsbereites Personal. Grosszügige Appartemente; alles gepflegt und sauber. Schönes Morgenbuffett, feines, variantenreiches Abendessen; häufig regionale Küche. Die Zimmer sind ziemlich ringhörig (nach innen und nach aussen); die Betten verfügen anstelle eines Lattenrosts über eine Einlage in Form eines durchgehenden Bretts, was zusammen mit der ziemlich durchgelegenen Matratze den Komfort doch etwas einschränkt. Die Lüftungen in den Badezimmern funktionieren nur sehr beschränkt.

Posted by on 24 Jan 2019

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Comment from Hotel Management

24 Jan 2019 by Reception

Thanks for staying with us. We appreciate your feedback!

About the Atlantis Park Resort

Location C/ Océano Ártico, 1, San Cristóbal de La Laguna, Tenerife 38240

Renovations + Closures

This property is closed from 1 January 2024 to 9 December 2025 (dates subject to change).

Property Features

Atlantis Park Resort offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A sauna, spa services, and a library are also featured at Atlantis Park Resort. A shuttle from the airport to the hotel (available on request) is available for a fee. This 3-star San Cristóbal de La Laguna hotel is smoke free.

  • 63 guestrooms or units
  • 2 levels
  • 2 buildings
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Airport pick-up

Room Amenities

Atlantis Park Resort offers 63 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Plasma televisions come with satellite channels. Bathrooms include dressing gowns and hairdryers. Housekeeping is provided on a weekly basis.

  • Separate bedroom
  • Sitting area
  • Plasma television
  • Satellite channels
  • Fridge
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Telephone
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

PLATANERA – This restaurant specialises in local cuisine. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Mountain biking on site

Spa Services

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Handrails in hallways
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:30 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Atlantis Park Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. The property is professionally cleaned.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8:30 PM
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 5
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 4)
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aparthotel Atlantis Park
  • Aparthotel Atlantis Park Aparthotel
  • Aparthotel Atlantis Park Aparthotel La Laguna
  • Aparthotel Atlantis Park La Laguna
  • Atlantis Park La Laguna

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.