16 Sep 2020 by Fairmont Chateau Lake Louise Management
We’re so pleased you enjoyed your visit with us!
16 Sep 2019 by FCLL
Thank you for your feedback. We’re sorry we didn’t deliver on our promise to turn moments into memories.
3 Jun 2019 by FCLL
We appreciate the time you’ve taken to post your review. Thank you!
1 Apr 2019 by FCLL
Thank you for your review!
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
Fairmont Chateau Lake Louise offers its guests a full-service spa, an indoor pool, and a health club. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Business amenities include a business centre, a meeting room, and a limo/town car service. A hot tub, a sauna, and spa services are also featured at the eco-friendly Fairmont Chateau Lake Louise. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Lake Louise resort.
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Fairmont Chateau Lake Louise offers 539 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Fairview Bar & Restaurant – This restaurant specialises in American cuisine and only serves dinner.
Walliser Stube – This restaurant specialises in Modern European cuisine and only serves dinner. Open daily.
Poppy Brasserie – This brasserie specialises in French cuisine and serves breakfast and dinner. Open daily.
Alpine Social – This restaurant only serves dinner. Open daily.
Lakeview Lounge – This restaurant specialises in American cuisine and only serves light fare. Open daily.
Late-night fare is available from room service (during limited hours).
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include body wraps, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.
The property is a member of Historic Hotels of the World.