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Basic Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Elegance Playa Arenal, you're just a quick walk from Aqualand El Arenal. You'll find features such as free WiFi in public areas, plus an outdoor pool and a poolside bar.

  • Free Wi-Fi in some public areas
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 12 minutes by foot from Playa de Palma and a 3-minute drive from El Arenal Beach

Elegance Playa Arenal ratings based on 2 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Elegance Playa Arenal

Everyone (2)
2 out of 5

Posted by on 26 Jul 2019

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1 out of 5

schlimmes Frühstück, unabschließbares Zimmer

Am ersten Tag von 7 zum Frühstück in den Keller gegangen, 30 Teller und Tassen sowie Besteck in der Hand gehabt, alles dreckig, sah aus wie nie gewaschen. Dann der Knaller, eine Packung Toast, Käse und Wurst für 50-60 Personen die in dem Hotel Platz hätten. Der Toast war komplett hart und stand Tag und Nacht dort. Die Dame der Rezeption kam in den 20 min. 3 Mal und bediente sich selbst, aß es auch direkt am "Buffet". Nun ja, trotz bezahltem Frühstück gingen wir zum Schutz unserer Gesundheit nicht mehr da hin... Die Zimmer konnte man zum Balkon hin nicht zu machen und jeder Nachbar hatte freie Hand ob er in sein oder unser Zimmer wollte... alle Balkone offen und voll einsehbar bis ins komplette Zimmer. Der Pool war schon längst ausgestorben, wie er vom Balkon aus aussah. Komplett dreckig, kaputt und alles andere als einladend. Dann noch der absolut ekligste Vorfall... schlimmer geht nimmer, die Handtücher an zwei Tagen hatten braun-gelbe Flecken und rochen erbärmlich nach KOTZE!!!! Zum Glück war an der Rezeption nach 10 Jahren grad mal jemand, der mich leider weder mit Deutsch noch Englisch verstand, dennoch konnte er die Flecken riechen und bot uns statt 2 großen Tüchern eins an, da er nicht mehr da hatte. Nun ja der letzte Tag von 7 war endlich gekommen, gefragt wie der Aufenthalt war hat keiner, wahrscheinlich bekommen sie immer die gleiche Antwort... auf keinen Fall weiterzuempfehlen!!!!

Posted by , from Freiburg on 31 Aug 2017

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Property Features

Elegance Playa Arenal offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A terrace, tour/ticket assistance, and a garden are also featured at Elegance Playa Arenal. You'll have access to the outdoor pool at a partner property. This Llucmajor hotel is smoke free.

  • 67 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi

Internet

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Elegance Playa Arenal offers 67 accommodations with air conditioning. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Air conditioning is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elegance Playa Arenal Hotel Playa de Palma
  • Elegance Playa Arenal Hotel
  • Elegance Playa Arenal Playa de Palma
  • Elegance Playa Arenal Hotel
  • Elegance Playa Arenal Llucmajor
  • Elegance Playa Arenal Hotel Llucmajor

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.