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 Gili Trawangan •1 Room
 Gili Trawangan • 1 Room
Book online or call 020 3788 4841 Phone Number

Utara Villas

3.5-star property
Jalan Ikan Barakuda, Gili Trawangan, 020 3788 4841
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3.0 out of 5
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Luxury Villa, 1 Bedroom, Private Pool

Bed Count 1 King Bed Maximum Occupancy 3 Max
£81* Per night/room 21 May - 22 May

Family Villa, 2 Bedrooms, Private Pool

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Villa, 3 Bedrooms, Private Pool

Bed Count 3 King Beds Maximum Occupancy 6 Max

Utara Villas ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Utara Villas

Everyone (1)
3 out of 5
Henkilökunta respassa ystävällistä ja hyvin englantia puhuvia. Lupasivat useasti auttaa mm pikaveneen varaamisessa, mutta jouduimme kysymään heiltä tätä useasti eri päivinä ennen kuin asia eteni. Aamupalan tilaaminen puhelimitse oli kömpelöä, numero ei toiminut. Aamupalaa saattoi joutua odottamaan 1h soitosta. Tilasimme etukäteen aamupalan tiettyyn aikaan, jotta ehdimme retkelle. Aamupalaa ei kuitenkaan tullut vaan jouduimme kysymään respasta. Saimme lopulta aamupalan 40min myöhässä sovitusta ajasta, jonka vuoksi jouduimme viivästyttää myös retkeä. Lisäksi aamupalasta puuttui aina osia ja jouduimme kysymään niiden perään. Itse aamupala oli maukas ja monipuolinen sekä riittävän täyttävä. Viimeisenä aamuna tilasimme aamupalan vahvasti painottaen että tarvitsemme sen tiettyyn kellonaikaan. Tällöin respan henkilökunta tuli itse tuomaan aamupalan. Pääosin siivoojat hoitivat työnsä hyvin, petasivat sängyt ja vaihtoivat pyyhkeet jne. Yleisilme villassa oli siisti. Siivoojat jättivät kuitenkin esimerkiksi tyhjiä pulloja siivoamatta tai roskikset tyhjentämättä. Villa on kokonaisuutena toimiva ja ilmastointi toimii hyvin. Miinuksena 6 hlön luksusvillassa oli, että villa on varusteltu vain 4 hlölle, Esim. 4 aurinkotuolia, 4 henkilön astiastot. Pyörät ja otsalamput olivat tärkeä lisä. Pyörät ovat rimpuloita, jarrut eivät toimineet, ketjut tippuivat. 1 pyörästä hajosi lokasuoja, josta saimme yllättäen vikaan nähden ison laskun. Pikaveneen kuittia pyysimme useasti ennen kuin saimme sen.

Posted by on 17 May 2019

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Comment from Hotel Management

3 Jun 2019 by The Utara Team

Dear Valued Guest, Thank you for taking time to review, we value your comments and make notes for our internal improvements. We are still not 100% recovered from the unfortunate event last year but try our best to improve our services to our valued guests. We sincerely hope to be able to see you again in the future. Warm regards,

About the Utara Villas

Location Jalan Ikan Barakuda, Gili Trawangan, 83352

Property Features

  • Deli
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Food & Drink

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

  • Front desk opens daily at 8 AM
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Front desk closes daily at 9 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Cash or credit card deposit required
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Utara Villas B&B Gili Trawangan
  • Utara Villas B&B
  • Utara Villas Gili Trawangan
  • Utara Villas Gili Islands/Gili Trawangan
  • Utara Villas Gili Trawangan
  • Utara Villas Bed & breakfast
  • Utara Villas Bed & breakfast Gili Trawangan

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.