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"No parking of its own!!! Haram - Hotel Shuttle is not reliable! Otherwise hotel is clean and friendly. " More

By a verified traveller on Tue 04 Apr 2017

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Hotel Description

During your stay at Marriott Madinah, you'll be within walking distance of Al Haram. Free WiFi in public areas, a free area shuttle and 2 restaurants are available.

  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Al Aqeeq, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Within a 15-minute walk of Al Haram and Prophet's Mosque
  • Free local-area shuttle service

Marriott Madinah ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Marriott Madinah

Everyone (2) Other (1)
3 out of 5

Parking and Hotel-Haram shuttle!

No parking of its own!!! Haram - Hotel Shuttle is not reliable! Otherwise hotel is clean and friendly.

Posted by on 4 Apr 2017

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1 out of 5

Unfriendly and rude staff

I stayed at this hotel for a week and I was deliberately given the room which only runs on cooling despite the fact that in Medina temperature do drops down to 5-6C in the morning. I was shaking in the room and then next day fell sick which completely spoiled my trip. When asked staff to get the issue fixed they were kept ignoring my request up until last day of my stay and then suggested to change my room in the condition when I was unable to get up from my bed.

Posted by , from London, UK on 20 Dec 2016

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5 out of 5

Wonderful experience

Warm hospitality by the staffs and a courtesy shuttle bus to the Masjid for prayer.

Posted by on 21 Jul 2015

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Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. A free area shuttle within 400 metres is available. A library, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Marriott Madinah. Smoking is allowed in designated areas at this Madinah hotel.

  • 1 building
  • 150 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Property shuttles: Free area shuttle within 400 metres

Room Amenities

Marriott Madinah offers 150 accommodations with laptop-compatible safes and free newspapers. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Madinah hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Al Aqeeq – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Al Manarat Restaurant – This café specialises in international cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Marriott Madinah

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17 for adults and from USD 8.5 for children
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Madinah Marriott
  • Marriott Madinah
  • Marriott Madinah Hotel
  • Marriott Madinah Hotel Medina
  • Marriott Madinah Medina
  • Marriott Madinah Hotel Al Madinah/Medina
  • Marriott Medina
  • Medina Marriott
  • Marriott Madinah Hotel
  • Marriott Madinah Madinah
  • Marriott Madinah Hotel Madinah

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Marriott Madinah.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.