Springhill Suites Memphis East / Galleria

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

• Property follows sanitisation practices of COVID-19 Guidelines (CDC)
• Credit card pre-authorization
• Staff temperature checks are not conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Staffed front desk
• LGBTQ friendly
• Smoke detector
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• UnionPay
• Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are not compulsory at the property
• Contactless food service / room service is not available
• Reservation is not required for facilities on-site
• Property is cleaned with disinfectant
• Staff does not wear personal protective equipment
• Mobile key entry is not available
• Protective clothing is not available to guests
• Food service has not been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Social distancing measures are in place
• Contactless check-in is not available
• No cots (infant beds) available
• Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available
• Individually-wrapped food options are available for breakfast
• Debit cards
• No gap period between guest stays