19 Jul 2020 by Divan Mersin
Dear Walid, First of all we are very happy to be able to host you in our hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Divan Mersin Hotel We wish you a nice day. Yours sincerely, Ece Bayhan Guest Relation
1 Feb 2018 by Divan Mersin
Değerli Misafirimiz, Öncelikle Divan Otel Mersin’e göstermiş olduğunuz nazik ilgiye teşekkür ederiz. Konaklama süresince aldığınız hizmet ve servislerimizden memnuniyet duymuş olmanız ve bu memnuniyetinizi bizlerle paylaşmanız bizleri çok mutlu etti. Buna vesile olan tüm takım arkadaşlarıma teşekkürlerinizi ileteceğiz. Sizleri ve misafirlerinizi her zaman Divan Mersin çatısı altında Divan Ailesi sıcaklığı ile misafir etmekten onur duyacağımızı belirtmek isteriz. En derin saygılarımızla, Ece Bayhan Misafir İlişkileri Yetkilisi
Divan Mersin offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Divan Mersin. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this Mediterranean Mersin hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Divan Mersin offers 170 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Divan Pub – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Roof14 By Divan – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Divan Patisserie – On-site coffee shop. Open daily.
24-hour room service is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Divan Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a mud bath, a sauna, a steam room and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.