"Revisited this hotel after 5 years. Arrived at the hotel and the desk check in clerk could not get the card reader to work due to a bad wire connecti ... " More
23 Feb 2017 by Management
Dear guest , Thank you for taking the time to letting us know your comments. On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Management
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at Radisson Paraiso Hotel Mexico City. For a fee, parking is available.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Radisson Paraiso Hotel Mexico City offers 240 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to noon.
Paraiso Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Jardin Cafeteria – Overlooking the garden, this café serves breakfast, lunch and dinner.
Terraza – This restaurant only serves breakfast.
Lobby Bar – On-site lobby lounge.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.
For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
