24 Aug 2021 by Peter
Hi thanks for your email, we have raised this issue to the government and now is calm and took care of it, now is calm thanks Konokono Team
All-inclusive room rates at Konokono Beach Resort and Isaraya Over Water Villa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Konokono Beach Resort and Isaraya Over Water Villa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Konokono Beach Resort and Isaraya Over Water Villa such as the outdoor pool and complimentary bicycles. Free breakfast is served daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A bar/lounge, A beach bar, and A poolside bar. Public spaces have free WiFi. This luxury hotel also offers a garden and a terrace. Self parking is free. A complete renovation of Konokono Beach Resort and Isaraya Over Water Villa was completed in May 2016. Smoking is allowed in designated areas at this 5-star Michamvi hotel.
Available in all rooms: Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking
Konokono Beach Resort and Isaraya Over Water Villa offers 21 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature Frette Italian sheets and premium bedding. Business-friendly amenities include desks, safes and telephones. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.
Guests are served a free full breakfast daily from 6:30 AM to 10:30 AM.
Konokono Beach Resort and Isaraya Over Water Villa has a restaurant on site.
Late-night fare is available from 24-hour room service.
A private beach and complimentary bicycles are featured at the hotel. Other recreational amenities include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs and a spa tub.
The spa is open selected days.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Konokono Beach Resort and Isaraya Over Water Villa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: M-Pesa
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards, cash, mobile payments and M-Pesa. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.