"The should offer valet service for parking the car. One of this boys offered me to get the car because I’m handicapped. That should offered to any gue ... " More
18 Jan 2023 by Edlyn A. Eguia-Reservations Yield Manager
Dear Ferdinand,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with every stay. We hope to welcome you back again soon and to have the chance to make your stay unforgettable once again!With best regards,
11 Feb 2020 by jay
Hi Netty, Thank you so much for your very kind words, we are all delighted that you enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We are sincerely apologize regarding the WiFi disconnection, I will personally check with the IT team, what causes the disconnection of the WiFi. We hope to be able to welcome you back very soon. With best regards, Hotel Management
Villa Caceres Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre and 14 meeting rooms are available. A kids' pool, a fitness centre, and spa services are also featured at the business-friendly Villa Caceres Hotel. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. Smoking is allowed in designated areas at this 3-star Naga hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Villa Caceres Hotel offers 186 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
Rolando's Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Bistro Roberto – This bar specialises in Filipino cuisine and serves dinner and light fare. Open selected days.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and manicures and pedicures.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Villa Caceres Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
