11 Feb 2020 by jay
Hi Netty, Thank you so much for your very kind words, we are all delighted that you enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We are sincerely apologize regarding the WiFi disconnection, I will personally check with the IT team, what causes the disconnection of the WiFi. We hope to be able to welcome you back very soon. With best regards, Hotel Management
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Villa Caceres Hotel offers its guests an outdoor pool, a kids' pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. There's an onsite business centre. There are 14 meeting rooms available. Spa services, tour or ticket assistance, and concierge services are also featured at the business-friendly Villa Caceres Hotel. A roundtrip airport shuttle is free (available at scheduled times). Free self parking is available. Smoking is allowed in designated areas at this 3-star Naga hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Villa Caceres Hotel offers 186 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
Rolando's Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Bistro Roberto – This bar specialises in Filipino cuisine and serves dinner and light fare.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.