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Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£106* Per night/room 19 Apr - 20 Apr

Single Room, Lake View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Lake View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room Gare (Annexe)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Room, Balcony, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the convenient parking at Hôtel Alpes & Lac. During your stay, you're just a quick walk from Casino Neuchatel. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1872, this 3-star hotel has 30 rooms over 3 floors. All rooms offer free WiFi and cable TV channels.

  • All rooms offer cable TV, minibars and hairdryers
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms and a lift
  • Guests speak favourably about the convenient parking and the breakfast
  • Just a 5-minute walk from Casino Neuchatel and 8 minutes on foot from Theatre du Passage

Hôtel Alpes & Lac ratings based on 29 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hôtel Alpes & Lac

Everyone (22) Couples (5)
5 out of 5

Posted by on 5 Mar 2021

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5 out of 5
Hervorragendes Essen. Gute Bedienung. Alles Tipp Top.

Posted by on 23 Aug 2020

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5 out of 5
Von der Terrasse und dem Zimmer hat man einen tollen Blick auf den See und die Alpen. Das Frühstück ist sehr gut und das Personal sehr freundlich. Die Zimmer im Annexe (Neubau) sind funktional eingerichtet, relativ gross und klimatisiert. Das Hotel liegt direkt am Bahnhof und man ist in wenigen Minuten im Stadtzentrum und am See.

Posted by on 14 Aug 2020

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4 out of 5
Tolle Aussicht. Gegenüber Bahnhof, trotzdem ruhige Lage. Sehr Freundliches Hotelpersonal.

Posted by on 8 Aug 2020

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4 out of 5

Posted by on 3 Aug 2020

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5 out of 5
Super Frühstücksbuffet, sehr freundliches & hilfsbereites Personal, Zimmer war sauber. Lage top, direkt am Bahnhof, was ideal ist nach einer anstrengenden Wanderung :)

Posted by , from Schweiz on 28 Jul 2020

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4 out of 5

Posted by on 27 Jul 2020

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4 out of 5

Posted by on 25 Jul 2020

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4 out of 5
Das Hôtel ist super,jedoch sollte man wegen den Lärm von der Strasse besser ein Zimmer mit See Sicht nehmen ,das Frühstück auf der Terrasse war super ,freundliche Bedienung

Posted by , from Luzern on 24 Jul 2020

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5 out of 5
Die Lage, das Personal, der Service, die Aussicht sowie das Frühstück waren wunderbar. Es hatte eine Bildergalerie mit einzigartiger Kunst, welche mir besonders gefallen hat.

Posted by , from 8046 Zürich on 22 Jul 2020

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and a safe deposit box at the front desk are also featured at the business-friendly Hôtel Alpes & Lac. This 3-star Neuchatel hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 1872
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Geneva International Airport (GVA) (121.1 km / 75.2 mi)
  • Train station: Neuchatel (QNC-Neuchatel Train Station) (0.1 km / 0.1 mi)

Room Amenities

Hôtel Alpes & Lac offers 30 forms of accommodation with minibars and a safe. Cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

On-site venue – restaurant.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: CHF 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpes Lac
  • Alpes Lac Neuchatel
  • Hôtel Alpes & Lac
  • Hôtel Alpes & Lac Neuchatel
  • Hôtel Alpes Lac Neuchatel
  • Hôtel Alpes Lac
  • Hôtel Alpes & Lac Hotel
  • Hôtel Alpes & Lac Neuchatel
  • Hôtel Alpes & Lac Hotel Neuchatel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.