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4.0 out of 5

"Right in the centre of the CBD, this is good quality accommodation. The room was comfortable and included self-catering facilities. With 4 Star accomm ... " More

By a verified traveller on Mon 23 Jul 2018

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Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max
£79* Per night/room 12 May - 13 May

One Bedroom Executive Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Two Bathroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Quest New Plymouth's great location gets high marks from our customers. You'll find features such as free WiFi in public areas and free self-parking, plus a gym. Free WiFi and a Smart TV are available in each apartment.

  • Each apartment offers a Smart TV, first-run films and a microwave
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna

Quest New Plymouth ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest New Plymouth

Everyone (2)
4 out of 5

Comfortable City Centre Hotel

Pros: Central location; self-catering facilities.
Cons: Attention to detail; more generous provision of bathroom toiletries.
Right in the centre of the CBD, this is good quality accommodation. The room was comfortable and included self-catering facilities. With 4 Star accommodation you rightly expect overall standards to be good and they were. Unfortunately, the lack of attention to detail took the edge off an otherwise very positive experience. On arrival we made a cup of tea and discovered that there were only two milk sachets provided. We had to contact reception to get a couple more for our morning coffee. We used the self-catering facility to make a simple breakfast and found that the provided salt cellar was empty. There were insufficient bathroom toiletries provided for two people to take a daily shower and use them. It is a shame that we have these minor quibbles, because apart from these, it was a great place to stay.

Posted by , from New Zealand on 23 Jul 2018

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Comment from Hotel Management

24 Jul 2018 by Anup

Hi CD, Thank you very much for taking the time to review our property. It's always heartwarming to hear that our location was appreciated. We are changing our bathroom toiletries soon. We will be delighted to host you again with us at Quest.

4 out of 5

Posted by on 7 Dec 2018

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Comment from Hotel Management

12 Dec 2018 by Vishal Sandhu

Thank you, we really apperitiate your valuable feedback.

Property Features

  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Parking: Free self parking; extended parking available for a surcharge

Nearby Activities

Recreational amenities at the aparthotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 7 days
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Quest Apartment New Plymouth
  • Quest New Plymouth
  • Quest New Plymouth Apartment
  • Quest New Plymouth Aparthotel
  • Quest New Plymouth New Plymouth
  • Quest New Plymouth Aparthotel New Plymouth

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.