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Lux Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£148* Per night/room 30 Jun - 1 Jul

Lux Queen Queen

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Lux King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Kixby. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Steps from Herald Square and Empire State Building

Kixby ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kixby

Everyone (2) Couples (3) Family (1)
5 out of 5

Posted by on 25 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by The Team at Kixby

Thanks for the perfect rating, we are glad you had a great stay.

5 out of 5
Super Lage, 2 min. Von 5th Avenue & ca 10 min von Times square. Grosse zimmer für NY. Getranke - Cafe & wasser jederzeit zur verfügung.

Posted by on 27 Apr 2024

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Comment from Hotel Management

28 Apr 2024 by Kixby’s Guest Services Team

Danke sehr, Nathalie!

5 out of 5
Everything was great. Beautiful room with excellent interior. Own coffee machine is top. And the air conditioning worked perfectly. The only thing was that you couldn't check in before 4! But you could store your luggage and start immediately with exploring the town. Even a punctual taxi service was offered - top (taxi was a little too expensive, but that's not the hotel's fault 😊).

Posted by on 4 Jun 2023

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Comment from Hotel Management

7 Jun 2023 by Kixby's Guest Services Team

Thanks for the great review score and for sharing details with fellow travelers. We hope you return to Kixby when you visit the Big Apple again.

5 out of 5
Sehr freundliches und hilfsbereites Personal. Die Betten waren sehr bequem und die Zimmergrösse für New Yorker Verhältnis sehr grosszügig. Auch waren sie sehr sauber. Ich bin sehr heikel. Das Hotel liegt auch sehr Nahe an einer U-Bahn Station. Werde ganz bestimmt beim nächsten mal wieder dieses Hotel wählen.

Posted by on 25 Apr 2023

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Comment from Hotel Management

28 Apr 2023 by Kixby Guest Service Team

Thank you for sharing your review, we are glad you enjoyed your stay and hope to welcome you again soon.

4 out of 5
Cool place ! Stylish Great location

Posted by on 11 Sep 2022

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Comment from Hotel Management

12 Sep 2022 by Kixby’s Guest Services Team

We appreciate that you took the time to let us know you enjoyed your stay at Kixby. We do hope to see you again when you next return to NYC.

4 out of 5
Die Nähe zu vielen Sehenswürdikeiten .Sehr freundliches und hilfsbereites Personal.

Posted by on 5 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by The Team at Kixby

Thank you for your review and for choosing Kixby!

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby. A complete renovation of Kixby was completed in September 2019. This New York hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 13 levels
  • 2 bars or lounges
  • Built in 1901
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Refrigerator


Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi


Offsite parking discounted rates available


  • Train station: Penn Station (0.9 km / 0.6 mi)
  • Metro station: 34 St. Station (Herald Square) (0.1 km / 0.1 mi)

Room Amenities

Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Lot 15 Bar and Lounge – On-site cocktail bar.

Black Tap – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. Open daily.

The Lookup Roof Bar – On-site rooftop bar. Open selected days.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Health or beauty spa nearby


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses a grey water recycling system. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Property follows sanitisation practices of Travel in the New Normal (US Travel - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.43 per accommodation, per night

The resort fee includes:

  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 19.50 for adults and from USD 19.50 for children
  • Nearby parking fee: USD 61 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metro
  • Hotel Metro New York
  • Metro Hotel
  • Metro Hotel New York City
  • Kixby Hotel
  • Hotel Metro
  • Kixby New York
  • Kixby Hotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.