16 Oct 2019 by Hotel General Manager
Thank you for your comment. We are glad you enjoyed your stay
28 Apr 2022 by FRONT DESK TEAM
Vielen Dank für Ihre Bewertung! Wir freuen uns zu wissen, dass wir einen Haken gesetzt haben, um Sie zurückzubringen! Wir hoffen, Sie bald zu sehen.
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business centre and a limo/town car service. WiFi is free in public spaces. A fitness centre, a library, and tour or ticket assistance are also featured at the luxury Sanctuary Hotel New York. For a fee, parking is available. This 4.5-star New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. 36-inch LED televisions come with premium cable channels, first-run films and video game consoles. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Haven Rooftop Restaurant – This restaurant specialises in American cuisine and serves brunch, lunch and dinner.
Haven Lounge – This restaurant specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open selected days.
Sushi Lab Rooftop – This sushi bar specialises in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the offsite pool.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global) and SGS (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.