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4.2 out of 5

"Fantastic lication breakfast very n8ce and plenty to est " More

By a verified traveller on Wed 28 Aug 2019

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Cozy Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£160* Per night/room 24 Jul - 25 Jul

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Queen Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Delux)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Sanctuary Hotel New York's great location gets high marks from our customers. During your stay, you're just a quick walk from Times Square. You'll find features such as free WiFi in public areas, plus 3 bars and a restaurant.

  • Free WiFi
  • Enjoy American cuisine while dining at Haven Rooftop Restaurant
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests speak favourably about the breakfast and the beds
  • Steps from Times Square and 4 minutes on foot from Broadway
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

Sanctuary Hotel New York ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sanctuary Hotel New York

Everyone (1) Couples (6) Business (1) Family (4) Friends (5)
4 out of 5
Fantastic lication breakfast very n8ce and plenty to est

Posted by on 28 Aug 2019

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Comment from Hotel Management

16 Oct 2019 by Hotel General Manager

Thank you for your comment. We are glad you enjoyed your stay

2 out of 5

Great location shame about the room and breakfast

Pros: Situation, very close to Times Square and the theatres, staff were very good.
Cons: Breakfast. Bedroom.
Location: Times Square was only yards away, theatres also very close. Plenty of places to eat (good job too as the hotel breakfast was dismal).
The hotel was only yards from Times Square, very convenient for getting around and site seeing. The bar was lively and well manned most of the time. The staff were very helpful and pleased to help. However, the room was a box with a bed, a rail for hanging clothing but nowhere to put the rest of our luggage. Most of our clothes had to stay in the suitcases. The air conditioning was so loud we had to turn it off to sleep. There was a window with frosted glass, so there was no view out. The breakfast was pitiful, overcooked scrambled eggs (only eggs available), fried potatoes, sausage and overcooked bacon. No other cooked items (tomatoes, beans, mushrooms etc). 1 toaster that everyone had to queue for.

Posted by , from UK on 29 Oct 2017

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5 out of 5

40th birthday trip

As my husband and I have young children, a special child-free break is unheard of so we wanted something special. This hotel was great, very trendy, helpful staff, lovely breakfast, great bar and comfy room. Also not forgetting being right in the middle of New York and being a stone throw away from Times Square. I would thoroughly recommend.

Posted by on 4 Apr 2016

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5 out of 5

City trip

the sanctuary is in an excellent location just a few minutes from time square. the staff were very friendly and helpful. the rooms were good and extremely clean. restaurant and bars were lovely a little pricey but expected this given its location would definitely recommend and return

Posted by on 9 Mar 2016

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5 out of 5

first time to new York!

The sanctuary hotel is just perfect! It was the first time we had visited New York and the staff couldn't of been more helpful and friendly. The location is perfect you can see times square as soon as set foot out of the door and everything is in easy walking distance from hotel. Even though the hotel is in the middle of everything we couldn't hear any of the hustle and bustle going on outside and slept very well. I would 100 recommend this hotel to anyone!

Posted by on 3 Mar 2016

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5 out of 5

Great break, perfect location!

Excellent hotel, lovely staff! In a fantastic location perfect for our couples break

Posted by on 11 Feb 2016

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4 out of 5

Business trip

Boutique hotel in mid-town close to Times Square. Modern clean rooms, albeit small

Posted by on 5 Feb 2016

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5 out of 5
Tolle zentrale Lage, chices Boutique Hotel mit Frühstück. Wir haben uns sehr wohl gefühlt und kommen gerne wieder!

Posted by on 15 Apr 2022

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Comment from Hotel Management

28 Apr 2022 by FRONT DESK TEAM

Vielen Dank für Ihre Bewertung! Wir freuen uns zu wissen, dass wir einen Haken gesetzt haben, um Sie zurückzubringen! Wir hoffen, Sie bald zu sehen.

5 out of 5

Mahtava tyttöjen Nykkiviikko

Olen oikein tyytyväinen hotellivalintaamme New Yorkissa. Sanctuaryn sijainti (joka on hotellin ehdoton valtti) on todella keskeisellä paikalla, kivenheiton päässä Times Squarelta ja useimpiin nähtävyyksiin pääse kävelemällä. Henkilökunta oli erittäin ystävällistä ja avuliasta. Huone oli aika pieni, mutta se oli vain pieni miinus kaikkeen hyvään verrattuna. Illallisemme hotellin katukerroksessa olevassa sushi-ravintolassa oli todella onnistunut. Voisin suositella tätä hotellia ihan kenelle vaan.

Posted by on 20 Apr 2016

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5 out of 5

Excellent hotel, Excellent emplacement et Personnel Extraordinaire

Nous rentrons, ma fille (18 ans) et moi, de 5 jours passés à New York. Nous n'avons que du Positif à dire sur l'hôtel...L'emplacement est on ne peut mieux ...Magnifique entrée ...moderne ....bar sur le toit ....Les chambres ne sont pas très grandes mais comme partout à NY, par contre bien aménagées et modernes ...Le plus ? Un personnel Extraordinairement gentil, autant les réceptionnistes que les bagagistes ou les serveurs ...tous Adorables ....La Palme d'Or revient aux Portiers ...souriants, qui se souviennent de vous, qui s'intéressent à vous, qui vous conseillent et avec un sens de l'Humour et une Gentillesse ...juste Géniaux !....

Posted by on 9 Apr 2016

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About the Sanctuary Hotel New York

Location 132 West 47th Street, New York, NY 10036

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business centre and a limo/town car service. WiFi is free in public spaces. A fitness centre, a library, and tour or ticket assistance are also featured at the luxury Sanctuary Hotel New York. For a fee, parking is available. This 4.5-star New York hotel is smoke free.

  • 115 guestrooms or units
  • 9 levels
  • 2 buildings
  • 3 bars or lounges
  • Built in 2011
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: New York W 32nd St. Station (1.7 km / 1 mi)
  • Metro station: 49th St. Station (0.1 km / 0.1 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. 36-inch LED televisions come with premium cable channels, first-run films and video game consoles. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • First-run films
  • Films for purchase
  • Fridge
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Gaming console
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control

Food & Drink

Haven Rooftop Restaurant – This restaurant specialises in American cuisine and serves brunch, lunch and dinner.

Haven Lounge – This restaurant specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open selected days.

Sushi Lab Rooftop – This sushi bar specialises in sushi and serves lunch and dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 2:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.

Pet Policy

  • Pets: USD 180 per pet, per stay, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 10 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 18 years old are not allowed in the offsite pool.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global) and SGS (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night

The resort fee includes:

  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Concierge service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 40.00 per day
  • Nearby parking fee: USD 40 per day
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 180 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New York Sanctuary
  • Hotel Sanctuary
  • Hotel Sanctuary New York
  • New York Hotel Sanctuary
  • New York Sanctuary
  • New York Sanctuary Hotel
  • Sanctuary Hotel
  • Sanctuary Hotel New York
  • Sanctuary New York
  • Sanctuary New York Hotel
  • Sanctuary Hotel New York Hotel
  • Sanctuary Hotel New York New York
  • Sanctuary Hotel New York Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.