Skip to main content
Beginning of main content
3.7 out of 5

"Fantastic lication breakfast very n8ce and plenty to est " More

By a verified traveller on Wed 28 Aug 2019

Enter dates to see availability

Cozy Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£183* Per night/room 27 May - 28 May

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Queen Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Delux)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sanctuary Hotel New York.

  • Free Wi-Fi in some public areas
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

Sanctuary Hotel New York ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sanctuary Hotel New York

Everyone (1) Family (2)
4 out of 5
Fantastic lication breakfast very n8ce and plenty to est

Posted by on 28 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

16 Oct 2019 by Hotel General Manager

Thank you for your comment. We are glad you enjoyed your stay

2 out of 5

Great location shame about the room and breakfast

Pros: Situation, very close to Times Square and the theatres, staff were very good.
Cons: Breakfast. Bedroom.
Location: Times Square was only yards away, theatres also very close. Plenty of places to eat (good job too as the hotel breakfast was dismal).
The hotel was only yards from Times Square, very convenient for getting around and site seeing. The bar was lively and well manned most of the time. The staff were very helpful and pleased to help. However, the room was a box with a bed, a rail for hanging clothing but nowhere to put the rest of our luggage. Most of our clothes had to stay in the suitcases. The air conditioning was so loud we had to turn it off to sleep. There was a window with frosted glass, so there was no view out. The breakfast was pitiful, overcooked scrambled eggs (only eggs available), fried potatoes, sausage and overcooked bacon. No other cooked items (tomatoes, beans, mushrooms etc). 1 toaster that everyone had to queue for.

Posted by , from UK on 29 Oct 2017

Was this review helpful to you?
5 out of 5
Tolle zentrale Lage, chices Boutique Hotel mit Frühstück. Wir haben uns sehr wohl gefühlt und kommen gerne wieder!

Posted by on 15 Apr 2022

Was this review helpful to you?
Comment from Hotel Management

28 Apr 2022 by FRONT DESK TEAM

Vielen Dank für Ihre Bewertung! Wir freuen uns zu wissen, dass wir einen Haken gesetzt haben, um Sie zurückzubringen! Wir hoffen, Sie bald zu sehen.

About the Sanctuary Hotel New York

Location 132 West 47th Street, New York, NY 10036

Property Features

  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Conference rooms
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Property shuttles: Area shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 2:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 18 years old are not allowed in the offsite pool.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

The resort fee includes:

  • Additional inclusions
  • Breakfast
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel New York Sanctuary
  • Hotel Sanctuary
  • Hotel Sanctuary New York
  • New York Hotel Sanctuary
  • New York Sanctuary
  • New York Sanctuary Hotel
  • Sanctuary Hotel
  • Sanctuary Hotel New York
  • Sanctuary New York
  • Sanctuary New York Hotel
  • Sanctuary Hotel New York Hotel
  • Sanctuary Hotel New York New York
  • Sanctuary Hotel New York Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://www.ebookers.com/New-York-Hotels-Sanctuary-Hotel-New-York.h4187606-p2.Hotel-Reviews?rm1=a2&
There was an error importing /New-York-Hotels-Sanctuary-Hotel-New-York.h4187606-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/New-York-Hotels-Sanctuary-Hotel-New-York.h4187606-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.