Heiligenröder Pension

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. This property accepts cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Property follows sanitisation practices of COVID-19 Guidelines (CDC)
• Front desk opens daily at 5:00 PM
• Front desk closes daily at 10:00 PM
• Property does not require health documentation at check-in
• Guest accommodation is sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Staff temperature checks are conducted regularly
• Pets allowed (no fees)
• Temperature checks are available to guests
• Masks are not compulsory at the property
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is available
• Commonly-touched surfaces are cleaned with disinfectant
• Reservation might be required for some facilities on-site
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Masks are available to guests
• Mobile key entry is not available
• Debit cards not accepted
• Food service has been amended for enhanced safety
• Guests are provided with free hand sanitiser
• Staffed front desk
• Social distancing measures are in place
• Contactless check-in is available
• No rollaway/extra beds available
• No cots (infant beds) available
• No lifts
• Property confirms they are implementing enhanced cleaning measures
• Reservations are required for on-site COVID-19 testing
• Individually-wrapped food options are not available
• Gap period enforced between guest stays - 24 hours
• Minimum age for COVID-19 test requirement: 1