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Classic Room, Japanese style, 4 futon beds, Mountain view

Bed Count room.options.bedSize.Futon Maximum Occupancy 8 Max
£47* Per night/room 19 May - 20 May

Classic Room, 3 Single Beds, Sea View

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

Standard Room, Japanese style, 4 futon beds, Ocean view

Bed Count room.options.bedSize.Futon Maximum Occupancy 8 Max

Superior Room, Multiple Beds, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Superior Room, Multiple Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Classic Room, 3 Single Beds, Mountain View

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Grand Mercure Beppu Bay Resort & Spa. During your stay, you'll be close to Hells of Beppu. Features include free WiFi in public areas, free self-parking and free train pick-up service.

  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at Shiki
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages, body treatments or facials at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes hot springs, a steam room and a sauna
  • 8 minutes by car from Harmony Land and 8 minutes from Beppu Tower
  • Free train station pick-up and train station drop-off shuttle service

Grand Mercure Beppu Bay Resort & Spa ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Mercure Beppu Bay Resort & Spa

Couples (1)
4 out of 5
Lage sehr abgeschieden. Kein Shuttle nach Beppu. Pool öffnet im Juli (!). Viele Busreise-Chinesen...

Posted by on 19 Jun 2019

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Comment from Hotel Management

21 Jun 2019 by Hotel & Resorts BEPPUWAN

Vielen Dank für Ihren Aufenthalt Es gibt einen Shuttlebus vom Bahnhof Beppu zum Hotel 3:00 4:00 5:00 6:00 p.m.

All-inclusive Details

All-inclusive room rates at Grand Mercure Beppu Bay Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Grand Mercure Beppu Bay Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Grand Mercure Beppu Bay Resort & Spa offers its guests a full-service spa, hot springs, and a sauna. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 6 meeting rooms available. A seasonal outdoor pool, spa services, and a vending machine are also featured at Grand Mercure Beppu Bay Resort & Spa. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available. This 4-star Hiji hotel is smoke free.

  • 287 guestrooms or units
  • 5 dining venues
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Beppu Station (9.4 km / 5.9 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Grand Mercure Beppu Bay Resort & Spa offers 287 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • LCD television
  • Satellite channels
  • Fridge
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

Shiki – This restaurant specialises in French cuisine and serves lunch and dinner.

Shiroshita – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Kitchomu – This restaurant specialises in Japanese cuisine and only serves dinner.

Kaiho – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Rengatei – This steakhouse only serves dinner. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

  • Number of treatment rooms 1
  • Body treatments
  • Indoor mineral hot springs (Japanese-style onsen)
  • Facial treatments
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Massages
  • Yukata (Japanese robe)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's outdoor private bath will be closed December 1, 2023-March 31, 2024.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees may apply to children for items such as extra bedding and meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 2000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beppuwan
  • Beppuwan Royal
  • Beppuwan Royal Hiji
  • Beppuwan Royal Hotel
  • Beppuwan Royal Hotel Hiji
  • Beppu Wan Royal Hotel
  • Beppuwan Royal Hotel Japan/Oita Prefecture - Hiji-Machi
  • Hotel Resorts BEPPUWAN Hiji
  • Hotel Resorts BEPPUWAN
  • Resorts BEPPUWAN Hiji
  • Resorts BEPPUWAN
  • Hotel Resorts BEPPUWAN
  • Grand Mercure Beppu & Spa Hiji
  • Grand Mercure Beppu Bay Resort Spa
  • Grand Mercure Beppu Bay Resort & Spa Hiji
  • Grand Mercure Beppu Bay Resort & Spa Hotel
  • Grand Mercure Beppu Bay Resort & Spa Hotel Hiji

You should know

  • The seasonal pool will open in July and close in August.
  • Pool access available from 10:00 AM to 7:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.