4 Nov 2019 by BB
Dear Valued Guest, Thank you very much for the wonderful feedback about our Resort—we are so happy that you enjoyed your recent stay with us! We cannot wait to share your comments with our entire staff. We make guest happiness and satisfaction our guiding principle, and your review confirms that we are living by our standards! Thanks for your kind words, we look forward to seeing you again!
10 Jul 2019 by Ieva
Thank you for your review of your recent stay with us here at Encantada Resort. We are sad to hear you felt that not everything was up to our high standards. Our goal is to exceed every guest expectations and to create memories that will last for a lifetime. We will be sure to share your comments with our staff. We value your feedback and hope to redeem ourselves on your next visit.
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
CLC Encantada Resort Vacation Townhomes offers its guests 2 outdoor swimming pools and 2 hot tubs along with a 24-hour fitness centre and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. A library, a terrace, and tour or ticket assistance are also featured at the family-friendly CLC Encantada Resort Vacation Townhomes. Self parking is free. This Art Deco Kissimmee aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
CLC Encantada Resort Vacation Townhomes offers 130 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished lanais. This individually decorated and furnished accommodation has separate sitting areas and includes queen sofa beds. 50-inch LCD televisions come with premium cable channels. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.
CLC Encantada Resort Vacation Townhomes has a restaurant on site.
Room service is available.
2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 7:00 PM. The check-in location differs from the property location. To check in, go to Security Booth Located at Property Entrance If you arrive at the property after hours, you'll need to check in at an alternate location: Security Booth Located at Property EntranceFront desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Security Booth Located at Property Entrance
Guests arriving after hours will need to go to the following location to check in: Security Booth Located at Property Entrance
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries, handling, and storage are subject to a fee. Parcel deliveries must include the name on the reservation. Any and all packages that are not claimed within 14 days from the date of delivery or placement into storage will be returned to sender. The property is not responsible for lost and/or stolen packages.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Each guest room is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.