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Hotel Description

Our customers tell us that they can't get enough of the overall property condition at SOL by Meliá Phu Quoc. During your stay, you'll be within walking distance of Walking Street Phu Quoc. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle. Built in 2016, this 5-star hotel has 284 rooms over 6 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with LCD TVs, fridges and minibars
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a poolside bar and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a private beach, a fitness centre and a steam room
  • Guests have great things to say about the breakfast and the overall condition of the property
  • Just a 4-minute drive from Phu Quoc Beach and a few minutes from Walking Street Phu Quoc
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)

Superior Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£51* Per night/room 30 Jun - 1 Jul

Standard Room (2 adults + 2 children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (2 adults + 2 children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room with Pool Access (2 adults + 2 children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Xtra Sol 2 Adults + 2 Children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room with Pool Access (3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

SOL by Meliá Phu Quoc ratings based on 9 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SOL by Meliá Phu Quoc

Everyone (8)
3 out of 5
Hotellin alue oli hieno ja huoneet olivat viihtyisät, huone siivottiin päivittäin, mutta parvekettamme ei siivottu melkein 2 viikkoon jonka vuoksi sillä oli paljon muurahaisia ja niitä tuli myös sisälle. Respassa ja taksin tilauspisteellä oli ihana henkilökunta, mutta hotellin rantaravintoloissa, varsinkin shacissa henkilökunta oli erittäin tympeää, huokailivat jos jotain yritti kysyä tai hakea sieltä. Hotelli oli melko kaukana keskustasta mutta taksilla sinne pääsi helposti ja sen sai suoraan hotellilta tilattua. Aamiainen oli kattava ja hyvä!

Posted by on 4 Apr 2019

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Comment from Hotel Management

4 Apr 2019 by Lance

Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! Thank you for taking the time to tell us about your recent experience in our hotel. I am sorry that your experience did not meet your expectations. On behalf of Sol Beach House Phu Quoc, please allow us to express our sincerest apologies. At Sol Beach House Phu Quoc, we strive to provide a superior service experience for every guests. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate that you shared your concern to us and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

3 out of 5
Hotel ist abseits von allem! Daher schön ruhig. Wenn es ums Essen geht, ist es sehr problematisch. Die drei Hotelrestaurant bieten nichts für Vegetarier auf der Menükarte und das in einem 4 Sterne Hotel! Das Essen ist überteuert für die Qualität die man erhält. Total frustrierend! Das Hotel bietet einen Shuttlebus dreimal am Tag an, welcher in die Stadt fährt und wieder zurück. Meistens sind alle Sitzplätze ausgebucht. In der Stadt hat es kaum wa für Vegetarier. Die Sonnenstühle am Pool werden mit Badetüchern reserviet, sodass man kaum Platzfindet und die Personen welche die Sonnenstühle reserviert haben, kommen evtl. kurz für paar Minuten! Es sollte Verboten sein die Sonnenstühle zu reservieren! Ausserdem sind diese Sonnenstühle umbequem, da sie zwei Stangen auf Rückenhöhe haben die man spürt und viele Stühle bereits ausgelegen sind. Für ein 4 Stern Hotel sind die Sonnenstühle schlecht, umbequem und inakzeptabel! Die Zimmer werden unterschiedlich geputzt. Mal vergessen sie Sachen aufzufüllen. Für Vegetarier und Personen die bequem auf Sonnenstühlen entspannen wollen, ist das Hotel nicht geeignet.

Posted by on 2 Feb 2019

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Comment from Hotel Management

10 Feb 2019 by Lance

Dear Sir / Madame, Xin Chao, from Sol Beach House Phu Quoc! Thank you for taking the time to tell us about your recent experience in our hotel. I am sorry that your experience did not meet your expectations. On behalf of Sol Beach House Phu Quoc, please allow us to express our sincerest apologies. At Sol Beach House Phu Quoc, we strive to provide a superior service experience for every guests. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate that you shared your concern to us and it is our hope that you will give us the opportunity to serve you better in the near future. Please do not hesitate to contact us if you need further assistance and we will be more than happy to assist you. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

3 out of 5

Posted by on 2 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Lance

Dear Valued Guest, Xin Chao, from YOUR HOUSE ON THE BEACH! On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. We enormously appreciated if you can explain further your experience especially in which areas you felt that we are short and failed to meet your expectations. At Sol Beach House Phu Quoc, we strive to provide superior guest experience so your insights are much valuable. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

3 out of 5

Posted by on 2 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Lance

Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. We highly appreciated if you can explain further your experience especially in which areas you felt that we are short and failed to meet your expectations. Your comments are greatly appreciated and will help ensure the services provided to the highest quality. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

4 out of 5

Modisches Hotel ein wenig abseits der Stadt

Pros: Die wunderschöne Hotelanlage.
Cons: Das Personal spricht nicht so gut Englisch. Dadurch war zum Beispiel ein Fisch nicht ganz durchgebraten. Ausserdem war die Kaution sehr hoch.
Es war ein wunderschönes Hotel mit einer sehr tollen Anlage. Der Garten war sehr gepflegt und der Poolbereich gut ausgestattet. Leider war der Strand gerade beim Hotel nicht so schön, wahrscheinlich da viele Fischerboote oft in der Nähe sind. Das Essen war sehr gut bis auf einen Salat mit DijonSauce.

Posted by , from Schweiz on 28 Apr 2018

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Comment from Hotel Management

6 May 2018 by Lance

Dear Sha, Greetings from Sol Beach House Phu Quoc! On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. Your comments are greatly appreciated and will help ensure the services provided to the highest quality. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

3 out of 5
Hotelli alue itsessään on hyvä, mutta sijaitsee kaukana kaikesta ja hotellilla se on ymmärretty niin että heillä on oikeus laskuttaa kaikesta 2-3 kertaisen hinnan kaupunkiin nähden. Huoneet olisi ok jos ne siivottaisiin kunnolla, nyt siivouksen jälkeen huone oli edelleen epäsiisti. Henkilökunta osaa paikotellen englanti mutta vain paikotellen. Hotelli ei ansaitse 4tähden luokitusta juuri ja juuri 3 tähteä.

Posted by on 22 Mar 2018

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Comment from Hotel Management

8 Apr 2018 by Lance

Dear Vesku, Greeting from Sol Beach House Phu Quoc. Thank you so much for your stay in our Hotel. I hereby highly appreciate your comments and suggestions. It is a pleasure to hear from you and your constructive feedback and this is the only way for us to upgrade our facilities, to improve our service and to make sure our staffs can do better to reach your expectation. I’ll be looking forward to your next arrival in a soon future and show you our improvement and I would thank you not to hesitated to contact us if we could have any further assistance. Sincerely Yours, Lance Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

4 out of 5
Hotelli oli uusi ja puhdas. Hienot modernit huoneet ja hyvä siivous. Aamupala oli erittäin runsas ja hyvä. Ystävällinen henkilökunta. Ranta oli hieno ja mukavat aurinkotuolit. Hotellilta Keskustaan kesti taksilla n. 10-15 min ja maksoi 120.000 dongia. Hotellissa syötiin ainoastaan aamiainen. Huomattavasti edullisempaa keskustassa.

Posted by , from Helsinki on 1 Feb 2018

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Comment from Hotel Management

5 Feb 2018 by Phuong Ngo

Dear lotta, Greetings from Sol Beach House Phu Quoc! On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. Your comments are greatly appreciated and will help ensure the services provided to the highest quality. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Kind Regards, Phuong Ngo Guest Experience Sol Beach House Phu Quoc

5 out of 5
Wirklich sehr tolles Hotel mit sehr schönem Pool. Das Entertainment am Pool war störend, wenn es erst gegen Abend war okey, dann sind wir immer auswärts essen gegangen, aber am Nachmittag wen man entspannen möchte sehr nervig mit dem Schlagzeug und singen können sie auch nicht gut. Verschiedene Bands wäre eine gute Idee. Das Morgenessen war ausgezeichnet. Unbedingt einen Roller mieten und an den Sao Beach im Osten gehen :)

Posted by on 15 Apr 2017

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Comment from Hotel Management

25 May 2017 by Thinh Tran

Dear berry, Thank you for sharing your kind feedback on Ebookers with regard to your stay in Sol Beach House, Phu Quoc. We are pleased to know that you enjoyed our room and you found our swimming pool was helpful. Hope your future trip plan will bring you back to the fascinating island of Phu Quoc. Your kind words of praise will certainly be shared with the broader hotel team. We look forward to welcoming you back very soon. Best Regards, Thinh Tran Guest Experience

5 out of 5

Great hotel

We enjoyed our stay very much because hotel was really clean and comfortable. We stayed 11 nights and the hotel staff were really friendly and they helped us every time if needed. Breakfast was perfect: they had many options. Hotel was a bit far away from the city so we had to rent a scooter or take a taxi every time we wanted to go there. I would warmly recommend this hotel if you want to relax!

Posted by , from Finland on 3 Mar 2017

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Comment from Hotel Management

29 May 2017 by Phuong Ngo

Dear Essi, It is a big honor for Sol Beach House Phu Quoc to have you as our guest! You cannot imagine how proud I and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your comments on the service are most gratifying and will be shared with the whole team. We thank again for taking the time to share your experience. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Warm regards, Phuong Ngo Guest Experience

All-inclusive Details

All-inclusive room rates at SOL by Meliá Phu Quoc are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at SOL by Meliá Phu Quoc are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Bring your whole family to SOL by Meliá Phu Quoc for summer fun including 2 the outdoor swimming pools, the free kids' club and the kids' pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a steam room, a fitness centre and a garden. Self parking is free. This 5-star Phu Quoc hotel is smoke free.

  • 284 guestrooms or units
  • 6 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2016
  • Bar by the pool
  • Kid's club (free)
  • Towels for the beach
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools -2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Playground on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Phu Quoc (PQC-Phu Quoc Intl.) (5.1 km / 3.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

SOL by Meliá Phu Quoc offers 284 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Phu Quoc hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Fridge
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

SOL by Meliá Phu Quoc has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site

Spa Services

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 8:00 AM to 9:30 PM. Fees may apply. Contact the property in advance to get details.

Additional fees apply to children 4 and older for extra bedding and breakfast. Adult extra person and breakfast fees apply to children 12 and older.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered at scheduled times from 8:00 AM to 9:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1346000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: VND 700.000 per pet, per stay
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: VND 700.000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: VND 1346000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sol Beach House Phu Quoc Hotel
  • Sol Beach House Phu Quoc Melia Hotel
  • Sol Beach House Phu Quoc Melia
  • Sol House Phu Quoc Melia
  • SOL by Meliá Phu Quoc Hotel
  • SOL by Meliá Phu Quoc Phu Quoc
  • Sol Beach House Phu Quoc by Melia
  • SOL by Meliá Phu Quoc Hotel Phu Quoc

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.