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4.0 out of 5

"The room was very clean and looked almost new throughout. The ocean view was ok, the hotel isn't on the beach and there are trees partially obstructin ... " More

By Didnot on Mon 02 Sep 2013

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Standard Room, 1 Bedroom, Partial Ocean View

Bed Count room.options.bedSize. Maximum Occupancy 3 Max
£67* Per night/room 21 May - 22 May

Junior Suite, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Bedroom, Ocean View, Oceanfront

Bed Count room.options.bedSize. Maximum Occupancy 3 Max

Studio, Ocean View

Bed Count room.options.bedSize. Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Casa Melissa - Near Yucatek Divers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, an outdoor pool and a local area shuttle (surcharge) are available.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a lift and a terrace
  • Guests speak favourably about the helpful staff and the beach
  • Steps from Quinta Avenida and Playa del Carmen Maritime Terminal
  • Local-area shuttle service available for a fee

Casa Melissa - Near Yucatek Divers ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Casa Melissa - Near Yucatek Divers

Everyone (2) Couples (1) Other (1)
4 out of 5

Not bad

The room was very clean and looked almost new throughout. The ocean view was ok, the hotel isn't on the beach and there are trees partially obstructing the view. The hotel is really convenient for the bus station, less than two minutes walk. It is far enough from the bars to remain peaceful, but it's close enough to be accessible.

Posted by on 2 Sep 2013

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5 out of 5

Posted by on 19 Aug 2019

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Comment from Hotel Management

22 Aug 2019 by Sony Gutiérrez

Dear Guest, thank you very much for your recent visit a Casa Melissa and hope to see you soon. Best regards

4 out of 5
+ sehr zentral, trotzdem ruhig - kein Wifi im Zimmer

Posted by on 4 Aug 2019

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3 out of 5

Schönes einfaches Hotel zentrale Lage+Srandnähe

Kostenloser Kaffee und Wasser jeden Tag auf dem Zimmer und sehr sauber! Direkt am Anfang der Fifth Avenue und auch ca. eine Minute zum Strand.

Posted by , from Bonn on 28 Feb 2018

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Comment from Hotel Management

1 Mar 2018 by Sony Gutierrez

Thank you very much for your recent visit and I hope to see you soon.

Property Features

Casa Melissa - Near Yucatek Divers offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Casa Melissa - Near Yucatek Divers also features a terrace, a front desk safe, and a lift. Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 33 guestrooms or units
  • 3 levels
  • 2 buildings
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Property shuttles: Area shuttle

Room Amenities

Casa Melissa - Near Yucatek Divers offers 33 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • HD television
  • Cable channels
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Unique furnishings
  • Wardrobe or cupboard

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Casa Melissa - Near Yucatek Divers

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Casa Melissa
  • Casa Melissa Playa del Carmen
  • Casa Melissa Villa Playa del Carmen
  • Casa Melissa Riviera Maya/Playa Del Carmen, Mexico
  • Casa Melissa Hotel Playa del Carmen
  • Casa Melissa Hotel

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.