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Traditional Townhome

Bed Count 1 King Bed Maximum Occupancy 5 Max

Property Features

Matuk 1 offers its guests concierge services, laundry facilities, and express check-in. The front desk is open around the clock. Self parking is free.

  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Washer/dryer

Internet

Available in all rooms: Free WiFi , Wireless internet access

Parking

Free self parking

Transport

  • Parking: Free self parking

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and key retrieval information.

This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests planning on arriving outside normal check-in hours will receive an email with special check-in instructions and key retrieval information. The host will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

  • No front desk
  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Host will greet you
  • Guests must provide a copy of their passport in advance
  • Property mobile app recommended for guests
  • Guest will receive an email before arrival 48 hours
  • Property mobile app name whastapp
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Cash or credit card deposit required

Hotel Names

  • Matuk 1 Guesthouse
  • Matuk 1 Playa del Carmen
  • Matuk 1 Guesthouse Playa del Carmen
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.