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4.0 out of 5

"this small friendly hotel is in a quiet location yet only 5 mins walk from 5th avenue and the beach, it was clean comfortable and had great friendly s ... " More

By nanny granny on Sun 30 Nov 2014

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Superior Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sole Resort Bahia Tortuga ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sole Resort Bahia Tortuga

Everyone (2) Couples (7)
4 out of 5

great 1st visit to mexico

this small friendly hotel is in a quiet location yet only 5 mins walk from 5th avenue and the beach, it was clean comfortable and had great friendly staff who did everything possible to ensure you enjoyed your stay it was great value for money.

Posted by on 30 Nov 2014

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4 out of 5

great stay

Very friendly staff and whilst its not beach front, excellent location and close to beach and other local amenities. Thank you

Posted by on 11 Oct 2012

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5 out of 5
Very nice place on the near of everything. Feelings like on a jungle. Helpful and friendly staff. I really recommend this place. I will want come back again.

Posted by on 15 Feb 2019

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Comment from Hotel Management

16 Feb 2019 by Guest Service Manager

Dear Client, Thank you for taking time to write about our boutique hotel, we are very grateful for your feedback as this helps us to grow within the hotel business. We appologise for any incenvience caused during your stay here with us. We sincerley hope to have the opportunity in welcoming you back to La Tortuga & Spa - Boutique Hotel in the near future. Kindest Regards

5 out of 5

Très bon séjour!

Pros: La chambre était très bien avec petite terrasse privée les pieds dans la piscine Ambiance tropicale, super bien entretenu Petit déjeuner varié
Hôtel très sympa avec un joli cadre Personnel très aimable et très bon accueil Proche de la plage, de plein de restaurants et des lieux sympa pour les soirées J'y retournerai avec plaisir

Posted by on 2 Jan 2018

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Comment from Hotel Management

21 Feb 2018 by customer relations manager

Hello good morning Emy, Thank you for taking time and letting us know your exprience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us and truly hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa in the near future Kindest Regards

4 out of 5

hotel centre ville accueillant

Pros: le personnel très sympathique, des petits déjeuners très copieux. La proximité avec les plages de x-pua, akumal..Très belle piscine..
Cons: Dans la salle de bains il y avait une très mauvaise odeur d'égout. Pas moyen de changer de chambre car l'hôtel était complet.
Location: Le quartier est très touristique car l'hötel est en partie dans le centre piétonnié. Il n'y a guère que les plages magnifiques à proximité à faire.
Nous avons réservé à l'hôtel La Tortuga après un circuit personnel de 11 jours avant de repartir en France.

Posted by , from metz on 7 Dec 2016

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3 out of 5

kurzer Aufenthalt alles ok

Das Hotel ist in allen Dingen ok, das Bad war nicht ganz sauber aber sonst war alles in Ordnung. Die Angestellten sehr nett und das Frühstück super

Posted by on 28 Sep 2015

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4 out of 5

Urlaub Paar

Ein sehr gutes Hotel, mit einer einmaligen und wunderschön Poolanlage. Freundliches Personal. Gutes Frühstück.

Posted by on 25 Sep 2015

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3 out of 5

sejour en couple

reception tres bien p dejeuner peu varier peux faire beaucoup mieux la patrone tres desagreable uniquement froide sans interet pour ces clients

Posted by on 15 Sep 2015

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5 out of 5

Perfekt opphold

Selv om dette ikke er noe luksushotell, represnterer det noe helt spesielt og holder mer enn god nok kvalitet for de fleste nordmenn. Ekstremt god service og hyggelige mennesker som jobber på hotellet. Perfekt beliggenhet i forhold til uteliv, restauranter og strender da hotellet har gåavstand til det meste.

Posted by on 12 Jun 2014

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3 out of 5

Bon hôtel mais choisir chambre sur jardin et piscine

Bon hôtel toutefois il est souhaitable d'avoir une chambre avec vue sur le jardin; d'autre part nous avons eu la désagréable probléme de la lumiere de la terrasse que nous pouvions éteindre et une climatisation avec sortie d'eau dans la chambre. Pour le reste accueil du personnel trés aimable, petit déjeuner compris mais passable pour un hotel de ce standing. D'autre part les plages les plus belles de playa ne sont pas proche.

Posted by on 20 Aug 2013

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Property Features

  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Cave exploring/spelunking nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Scuba diving nearby
  • Ziplining nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 16
  • Caters to adults only

Hotel Names

  • Hotel Tortuga
  • Tortuga Hotel
  • Tortuga Hotel Playa del Carmen
  • Tortuga Playa del Carmen
  • Tortuga Hotel Adults Playa del Carmen
  • Tortuga Hotel Adults
  • Tortuga Adults Playa del Carmen
  • Tortuga Adults
  • La Tortuga Hotel Playa Del Carmen
  • La Tortuga Hotel And Spa
  • La Tortuga Playa Del Carmen
  • Sole Bahia Tortuga Del Carmen
  • Sole Resort Bahia Tortuga Hotel
  • La Tortuga Hotel Spa Adults Only
  • Sole Resort Bahia Tortuga Playa del Carmen
  • Sole Resort Bahia Tortuga Hotel Playa del Carmen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.