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4.3 out of 5

"Since our arrival all staff members were nice and helpful. Katherine welcome us and explain the amenities, Efrain at the beach pool always happy, Migu ... " More

By a verified traveller on Mon 09 Sep 2019

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Hotel Description

Our customers tell us that they can't get enough of the family-friendly amenities at Iberostar Costa Dorada - All Inclusive. During your stay, you'll be within walking distance of Playa Dorada. Free breakfast, free WiFi in public areas and free self-parking are available. Built in 1999, this 4-star resort has 516 rooms over 3 floors. Each room includes amenities such as free WiFi and a free stocked minibar.

  • Air-conditioned rooms with free minibar items, balconies and flat-screen TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at El Mercado, one of the property's 5 restaurants and 4 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with body treatments, manicures and pedicures or facials at Spa Sensations
  • Services include babysitting, a free kids' club and concierge services
  • On-site recreation includes an outdoor tennis court, a fitness centre and a sauna
  • Guests speak favourably about the beach and the helpful staff
  • Just a 3-minute drive from Playa Dorada and 9 minutes from Embassy of the United States Dominican Republic

Double Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Ocean View (Europe & UK)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Junior Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room (Europe)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Room (Latam & Canada)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Room, Ocean View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Iberostar Costa Dorada - All Inclusive ratings based on 4 verified reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Iberostar Costa Dorada - All Inclusive

Everyone (2) Couples (1) Family (2)
4 out of 5
Since our arrival all staff members were nice and helpful. Katherine welcome us and explain the amenities, Efrain at the beach pool always happy, Miguel at the buffet help my family who were 79 yrs old granny and a blind person. Facilities were spotless but rooms needs a renovation. All buffet were tasty and but plenty options. Breakfast buffet is a little bit bored with same items but I guess there is not much options. Mary help us at the check out but unfortunately we experience our only issue, apparently Ubers are not allow to go into the Hotel to pick up customers (drop is fine) and I had to take all my belongings to the front gate with 32° C and a 79 yrs old granny and a blind person I've ask for explanation to Saul since I had to carry out everything to the front gate but his explanation was silly and he was more interested in the new arrivals. I was waiting for someone to help me out but only him was around, I think since I didn't know about Uber and traveling with a disable person it would have been a nice gesture to allow the Uber in. This was just the business within Taxi company and Hotel even though they said no. Overall our experience was great and I will go back again for sure but please take this into consideration.

Posted by on 9 Sep 2019

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5 out of 5
Alles perfekt essen, Zimmer, Service,Anlage Perdonal freundlich und hilfsbereit Anlage sauber und gepflegt

Posted by on 24 Jan 2020

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5 out of 5

Posted by on 6 Jan 2019

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3 out of 5

Suuri kompleksi, jossa ruoka miinus

Suuri kompleksi, jossa ranta lähellä ja iso uimaallas. Ravintolassa iso vatsataudin riski ja pitkä matka muihin ravintoloihin. Ruoka muutenkin hieman huonolaatuista. Baarit mukavia, henkilökunta mukavaa. Uimaranta roskainen, mutta se ei johdu hotellista vaan kaikki kaupungin roskat ajautuu mereen varsinkin sateiden jälkeen. Huoneessa ei valittamista, joskaan alinta kerrosta en suosittele.

Posted by , from helsinki on 16 Dec 2017

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About the Iberostar Costa Dorada - All Inclusive

Location Carretera Luperon Km 2.5, Puerto Plata, Puerto Plata 57000

Renovations + Closures

This property is closed from 19 March 2020 to 30 September 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities

  • Kayaking

Land activities
  • Fitness facilities

Lessons/classes/games
  • Aerobics

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs

Not included

  • Motorised water sports
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

  • Kayaking included
  • Access to on-site clubs included
  • Aerobics classes/lessons included
  • Taxes included
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Motorised water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Room service during certain hours

Property Features

Iberostar Costa Dorada - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Iberostar Costa Dorada - All Inclusive such as the free kids' club and the outdoor pool. Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers a kids' pool, an outdoor tennis court and a sauna. Free self parking is available. This 4-star Puerto Plata resort is smoke free.

  • 516 guestrooms or units
  • 3 levels
  • 9 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Built in 1999
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Iberostar Costa Dorada - All Inclusive offers 516 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and free minibar items. Rooms open to balconies. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Puerto Plata resort provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Stocked minibar (free)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.

El Mercado – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Sakura – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

La Hacienda – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.

Mare Nostrum – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Beach yoga on site
  • Basketball on site
  • Scuba diving on site
  • Beach volleyball on site
  • Kayaking on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Spa Sensations. Massages are available on the beach and in the spa. Other services include sports massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Contactless check-in is available.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in is available.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Costa Dorada
  • Costa Dorada All Inclusive
  • Costa Dorada Iberostar
  • Dorada Costa
  • Iberostar Costa
  • Iberostar Costa Dorada
  • Iberostar Costa Dorada All Inclusive
  • Iberostar Costa Dorada All Inclusive Puerto Plata
  • Iberostar Costa Dorada Puerto Plata
  • Iberostar Dorada
  • Costa Dorado
  • Iberostar Costa Dorada Dominican Republic
  • Iberostar Costa Dorada Hotel
  • Iberostar Costa Dorado
  • Iberostar Hotel Costa Dorada
  • Iberostar Hotel Puerto Plata
  • Iberostar Puerto Plata
  • Puerto Plata Iberostar
  • Iberostar Costa Dorada All Inclusive All-inclusive property
  • Iberostar Costa Dorada All-inclusive property
  • All-inclusive property Iberostar Costa Dorada Puerto Plata
  • Puerto Plata Iberostar Costa Dorada All-inclusive property
  • All-inclusive property Iberostar Costa Dorada
  • Iberostar Costa Dorada Puerto Plata
  • Iberostar Costa Dorada All Inclusive
  • Iberostar All-inclusive property
  • Iberostar
  • Iberostar Costa Dorada All Inclusive All-inclusive property
  • Iberostar Costa Dorada - All Inclusive Puerto Plata
  • Iberostar Costa Dorada - All Inclusive All-inclusive property
  • All-inclusive property Iberostar Costa Dorada - All Inclusive
  • Iberostar Costa Dorada All Inclusive
  • Iberostar Costa Dorada - All Inclusive Puerto Plata
  • Iberostar All Inclusive All-inclusive property
  • Iberostar All Inclusive
  • Iberostar Costa Dorada
  • Iberostar Inclusive Inclusive

You should know

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.