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4.0 out of 5

"Staff are really friendly and helpful. Whole property is nice and warm. Breakfast was really good and they even prepared it early for us when we had t ... " More

By a verified traveller on Sat 25 Nov 2023

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Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Triple Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Haiken Hostal, you're just a quick walk from Cerro la Cruz Viewpoint. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a communal living room and coffee/tea in a common area
  • Within a 10-minute walk of Palacio Sara Braun and Centro Cultural Braun Menendez
  • Airport shuttle service available for a fee
  • Pets welcome free of charge

Haiken Hostal ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Haiken Hostal

Couples (1)
4 out of 5
Staff are really friendly and helpful. Whole property is nice and warm. Breakfast was really good and they even prepared it early for us when we had to leave early in the morning. Location is convenient for the town centre and one of the bus stations for Puerto Natales is only 2 minutes walk away. They've got two adorable dogs, there are board games and there's a fully equipped kitchen if you want to prepare your own meals. There's also a laundry machine and dryer that can be used for free, even including the detergent. Rooms are a bit tight for space and the private bathrooms are actually separate from the bedroom so still need to go through public spaces to get to the bathroom. The bathrooms are also lacking enough hooks/hanging spaces so it's a bit awkward to keep toiletries and clothes when showering.

Posted by on 25 Nov 2023

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Comment from Hotel Management

27 Nov 2023 by Team Haiken.

Hello Christopher.Thank you very much for your time and disposition, your comments help us to improve day by day.Thank you very much...!

Property Features

Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Haiken Hostal also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 3-star Punta Arenas hostal.

  • 6 guestrooms or units
  • Breakfast available (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Haiken Hostal offers 6 accommodations with blackout curtains. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Television
  • Satellite channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer available
  • Blackout curtains
  • Wardrobe or cupboard

Food & Drink

Guests are served a free self-service breakfast on weekdays from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Haiken Hostal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 (one-way)
  • Airport shuttle fee per child: USD 25 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Haiken Hostal Hostal
  • Haiken Hostal Punta Arenas
  • Haiken Hostal Hostal Punta Arenas

You should know

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.