7 Aug 2022 by Guillaume
Hi, I'm sorry if you had such a situation, all of our front desk employees speak english, i wonder what happened. You can give us a call to give a little bit more details about the situation. Warm regards,
Hôtel Le Concorde Québec offers its guests 2 hot tubs. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 23250 square feet (2160 square metres) and includes conference rooms. A terrace, multilingual staff, and gift shops/news stands are also featured at the business-friendly Hôtel Le Concorde Québec. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Québec City hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Hôtel Le Concorde Québec offers 406 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Le Ciel – This fine-dining restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
JAJA – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
2 hot tubs are on site.
Children aged under 7 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative test for COVID-19 before check-in to access the property's public areas, including the restaurants, bar, pool, and meeting/banquet rooms.
This property's restaurant is closed every Monday and Tuesday morning.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.