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3.7 out of 5

"We only stayed in this hotel two nights, thank goodness! The positives first- On first impression the hotel looks nice, The Le Concorde is nice, it i ... " More

By a verified traveller on Sun 04 Nov 2018

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£65* Per night/room 31 Oct - 1 Nov

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The spacious rooms at Hôtel Le Concorde Québec get high marks from our customers. During your stay, you're just a quick walk from Quebec City Convention Center. Free WiFi in public areas, 2 restaurants and a bar are available. This 3-star hotel has 406 rooms over 26 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with LCD TVs, fridges and Egyptian cotton sheets
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and limo or town car service
  • Guests really like the accommodation for the overall comfort and spaciousness
  • Within a 15-minute walk of Quebec City Convention Center and Citadelle of Quebec

Hôtel Le Concorde Québec ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hôtel Le Concorde Québec

Everyone (2) Couples (1)
3 out of 5
We only stayed in this hotel two nights, thank goodness! The positives first- On first impression the hotel looks nice, The Le Concorde is nice, it is in an excellent position for the old city with many restaurants close by. The swimming pool and jacuzzi were pleasant. The negatives- the Spa changing rooms were poor,our room booked eight months in advance was dreary, depressing quite grubby ,there was barely enough space at either side of the squeaky bed to get out. The toilet was at the bottom of the bed. the heating was ancient making the room either too hot or too cold.The reception staff were polite but curt. Would I stay here again - no, there are too many other hotels in this area to choose from.

Posted by on 4 Nov 2018

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Comment from Hotel Management

12 Nov 2018 by J.Joseph

Thank you for your feedback. We are pleased to learn that you enjoyed our ideal location in downtown Quebec as well as our facilities! However, we would like to apologize for the state of the room occupied as well as the service you received from the front desk staff. We assure you that a follow-up will be made regarding theses issues. We thank you for choosing our hotel and still hope to get the chance to have you again as our guest in the future! Best regards,

4 out of 5

Posted by on 30 Oct 2019

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Comment from Hotel Management

21 Nov 2019 by Valérie T.

Merci pour votre avis!

4 out of 5
Die lage der unterkunft ist super, sowie auch das personal. Die zimmer sind gross, das bett ist riesig und sehr bequem. Einzig die sauberkeit könnte besser sein. Am badetuch hatte es haare von anderen personen und auch auf dem boden hatte es zum teil noch haare oder irgendwelchen kleinen fusserl.

Posted by on 12 Jul 2019

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Renovations + Closures

The following facilities are closed on Monday and Tuesday:

  • Restaurant

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and limo/town car service are available. WiFi is free in public spaces. Event space at this hotel measures 23250 square feet (2160 square metres) and includes conference rooms. A hot tub, a terrace, and multilingual staff are also featured at the business-friendly Hôtel Le Concorde Québec. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Quebec hotel is smoke free.

  • 1 building
  • 406 guestrooms or units
  • 26 levels
  • 2 dining venues
  • 23250 sq ft of conference space
  • 2160 sq. m of conference space
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Wedding services available
  • Terrace
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Quebec Palace Station (2.1 km / 1.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hôtel Le Concorde Québec offers 406 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets. 42-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Quebec hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Le Ciel – This fine-dining restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

JAJA – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Ski equipment rental shops nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative test for COVID-19 before check-in to access the property's public areas, including the restaurants, bar, pool, and meeting/banquet rooms.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Cots (infant beds) are available for CAD 0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hôtel Le Concorde Québec

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche and Eurocard; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property Registry Number – 054865
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 12 and CAD 22 per person (approximately)
  • Self-parking fee: CAD 25 per night (in/out privileges)
  • Valet parking fee: CAD 28 per night (in/out privileges)
  • Crib (infant bed) fee: CAD 0 per night
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hôtel Le Concorde
  • Hôtel Le Concorde Québec
  • Hotel Le Concorde Quebec Quebec City
  • Le Concorde
  • Le Concorde Québec
  • Loews Quebec City
  • Quebec City Loews
  • Hôtel Concorde Québec
  • Hôtel Concorde
  • Concorde Québec
  • Hôtel Le Concorde Québec Hotel
  • Hôtel Le Concorde Québec Quebec
  • Hôtel Le Concorde Québec Hotel Quebec

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.