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4.5 out of 5

"Good enough hotel , average staff . " More

By a verified traveller on Sat 30 Oct 2021

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£66* Per night/room 23 Oct - 24 Oct

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Zinema7. During your stay, you'll be within walking distance of Reale Arena. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.

  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the overall condition of the property
  • Within a 15-minute walk of Reale Arena and Maria Cristina Bridge
  • Airport and local-area shuttle service available for a fee

Zinema7 ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Zinema7

Everyone (7) Couples (2) Family (1)
3 out of 5
Good enough hotel , average staff .

Posted by on 30 Oct 2021

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Comment from Hotel Management

2 Nov 2021 by Hotel Zinema7

Dear Alexandra, First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel. We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,

5 out of 5
Lovely hotel, friendly staff and very comfortable and easy place to stay. Nice 20 min walk into the old town and beach area, good for walking off all the food consumed on the holiday! Lovely cafes and restaurants nearby as well.

Posted by on 13 Aug 2019

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Comment from Hotel Management

13 Aug 2019 by Astoria7 Hotel

First of all, we want to thank you for your time making your review from your stay at the Astoria7 Hotel, a movie themed hotel. We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests achieving like in this case, a very nice review from your stay. We thank you again for your stay at Astoria7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,

5 out of 5

Posted by on 24 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by Front Desk

Dear guest, First of all, we want to thank you for your time making your review from your stay at the Astoria7 Hotel, a movie themed hotel. We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests achieving like in this case, a very nice review from your stay. We thank you again for your stay at Astoria7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting, Astoria7 Hotel

4 out of 5
Pros: Amusing cinema photos everywhere.
Cons: The evening offer of the Bistrotek needs improving or closing. We wanted to eat in the hotel in the evening because we were tired.
Location: A good healthy walk from the centre of the old town and beach. Very little amusement in this location in early October.
We stayed one weekend Thursday to Sunday, in early October 2017. The staff were very friendly. The rooms were clean but we could not work our air-conditioning, so the room was very noisy with the window open at night. The breakfast was good.

Posted by on 13 Oct 2017

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Comment from Hotel Management

15 Oct 2017 by Reception Manager

We thank you for your comment that helps us improve and will have a look into our evening offer of the Bistro. We hope to welcome you again on your next trip to San Sebastian / Donostia

5 out of 5
A very efficient service. You can relax, because you know that everything is in time and neatly done.

Posted by , from Lausanne on 30 Aug 2020

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Comment from Hotel Management

30 Aug 2020 by Hotel Astoria7

Dear Stefan, First of all, we want to thank you for your time making your review from your stay at the Astoria7 Hotel, a movie themed hotel. We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests achieving like in this case, a very nice review from your stay. We thank you again for your stay at Astoria7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,

5 out of 5
Super, rien à redire. Le personnel est très accueillant, les chambres sont propres et luxueuses.

Posted by , from Bruxelles on 16 Aug 2020

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Comment from Hotel Management

17 Aug 2020 by Hotel Astoria7

Cher Shauna. Nous tenons à vous remercier de votre temps pour évaluer votre séjour à l'Hôtel Astoria7, un hôtel de cinéma. Nous sommes heureux d'apprendre que vous avez passé un agréable séjour avec nous. Notre mission est de répondre aux attentes de nos clients, afin qu'ils quittent l'hôtel heureux et souhaitent y revenir lors de leur prochaine visite dans la ville. Nous essayons toujours d'offrir le meilleur service possible et nous sommes très fiers qu'ils nous apprécient de manière positive. Nous nous réjouissons de vous recevoir lors de votre prochaine visite à Saint-Sébastien. Sincères salutations,

5 out of 5
San Sebastian ist eine sehr schöne Stadt. Das Hotel hat eine gute und zentrale Lage. Die Altstadt ist zu Fuss sehr gut erreichbar.

Posted by , from Zug on 30 Apr 2018

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5 out of 5

Hübsch, modern und mit Stil

Pros: Das individuelle Konzept - Filmgeschichte
Cons: Bestimmt - doch ich wüsste konkret nicht was
Die vorhanden Infrastruktur und die freundliche Bedienung lässt nichts zu wünschen übrig. Auch das individuelle Konzept dieses Hotel - Filmgeschichte - hat uns sehr gut gefallen.. noch nie hatten wir mit einem Filmstar im Zimmer gelebt.

Posted by on 29 Oct 2017

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Comment from Hotel Management

11 Nov 2017 by Relaciones con el Cliente.

Wir freuen uns über Ihren Kommentar. Wir hoffen, Sie bei Ihrer nächsten Reise nach San Sebastián / Donosti wieder zu begrüßen.

5 out of 5
Gutes Hotel, gut gelegen. Zentrum ca 5-10 min zu Fuss.

Posted by on 10 Sep 2017

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Comment from Hotel Management

20 Sep 2017 by Director relaciones con los Clientes.

Vielen Dank für Ihre Bewertung. Wir hoffen, Sie bei Ihrer nächsten Reise nach San Sebastián / Donostia wieder zu sehen

4 out of 5

Gut

Pros: Gutes freundlches Personal. Reiches Frühstücksbuffet. Tiefgarage vorhanden
Location: Es hat verschiedenen Geschäfte und Bars in unmittelbarer nähe. Vom Stadtzentrum jedoch ist es doch ein Stück entfernt.
Gut ausgestattetes Hotel. Etwas weit vom Stadtzentrum.

Posted by , from Fehraltorf on 24 Aug 2017

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Comment from Hotel Management

26 Aug 2017 by Reception Manager

Wir schätzen Ihre Meinung und hoffen, dass Sie bei Ihrem nächsten Besuch in San Sebastián / Donostia begrüßen.

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. A fitness centre, a library, and a terrace are also featured at the business-friendly Zinema7. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star San Sebastián hotel is smoke free.

  • 107 guestrooms or units
  • 10 levels
  • Built in 2009
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: San Sebastian Amara Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Zinema7 offers 107 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bidets and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception on selected days.

Bistroteka – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stair-free path to entrance
  • Hospital bed available
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Zinema7 offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Zinema7

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • Property Registry Number – HSS00704
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 9 for children (approximately)
  • Airport shuttle fee: EUR 110 per vehicle (roundtrip, maximum occupancy 2)
  • Covered self-parking fee: EUR 18.7 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astoria7
  • Astoria7 Hotel
  • Astoria7 Hotel San Sebastian
  • Astoria7 San Sebastian
  • Astoria7
  • Zinema7 Hotel
  • Zinema7 San Sebastián
  • Zinema7 Hotel San Sebastián

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.