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Exclusive Apartment

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Premium Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Hotel Description

Features at Grandes Lagos Resort e Parque Aquático include free breakfast, WiFi in public areas and self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the 2 swim-up bars
  • Splash around at the free water park or swim in the 2 outdoor pools
  • Services include tour or ticket assistance

Property Features

As a guest of Grandes Lagos Resort e Parque Aquático, you'll find 2 outdoor swimming pools, a complimentary water park, and a children's pool. There's a snack bar/deli on site. You can unwind with a drink at one of the 2 swim-up bars. Free breakfast is served daily. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Grandes Lagos Resort e Parque Aquático. Self parking is free. This 3-star Santa Clara d'Oeste hotel is smoke free.

  • 187 guestrooms or units
  • 2 swim-up bars
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Grandes Lagos Resort e Parque Aquático offers 187 air-conditioned accommodations with minibars and a hairdryer. Rooms open to furnished lanais. Each accommodation is individually furnished and decorated. 32-inch Smart televisions come with cable channels. Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private lanai (furnished)
  • Separate bedroom
  • Minibar
  • Smart television
  • Cable channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hot springs nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single level property)
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. The property is professionally cleaned.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staffed front desk
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grandes Lagos Thermas
  • Grandes Lagos Resort e Parque Aquático
  • Grandes Lagos Resorts e Parque Aquático Hotel
  • Grandes Lagos Resorts e Parque Aquático Santa Clara d'Oeste

You should know

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 8:00 AM to 10:00 PM
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.