Palm Valley Resort

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Front desk opens daily at 8:00 AM
• Front desk closes daily at 11:30 AM
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Cash or credit card deposit required
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Security system
• Debit cards not accepted
• Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
• Protective clothing is not available to guests
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Staffed front desk
• Children stay free - maximum age 4
• Social distancing measures are in place
• Contactless check-in is not available
• No rollaway/extra beds available
• Property follows regional sanitisation guidelines CESCO (S. Korea)
• No cots (infant beds) available
• No lifts
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Children stay free
• Individually-wrapped food options are not available
• No gap period between guest stays