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Sheraton Seoul Palace Gangnam Hotel ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Seoul Palace Gangnam Hotel

Everyone (2)
2 out of 5

Tiny room.

Pros: Pool
Cons: Room size
Tiny room with diagonal king bed. Two adults with two cases and we end up stacking furniture to man0eurve about. Limited power points in room... Good TV but limited choice. Great pool and gym. Expensive and slightly boring buffet at lunch. Pleasant and attentive staff. Chose this because I expected something larger...won't do this agin. Short walk left of reception to village with many bakeries , pubs and Japanese restaurants.. across the highway is a big shopping centre and a luxury mall. Easy ride on line 3 into town. Would recommend only if a real room was provided. As a business traveller I was disappointed.

Posted by , from London on 6 Nov 2016

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4 out of 5
La chambre ressemble un hôtel de 4 étoiles. Il y a un fitnes, un piscine qui fait que ils ont 5 étoiles. Par la fenêtre, il y avais rien a voir beau. Mais le personnel est sympa. Accueil est correct. Le petit déjeuner semble unpeu trop cher. Mais le qualité est bon.

Posted by on 6 Apr 2017

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About the Sheraton Seoul Palace Gangnam Hotel

Location 160, Sapyeong-daero, Seocho-gu, Seoul, Seoul 06578

Property Features

  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge) , Limited onsite parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Food & Drink

Late-night fare is available from room service (during limited hours).

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Fitness classes on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 9
  • Couples treatment rooms
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Visual alarms in hallways

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note that the fitness center, pool and sauna are closed on the last Monday of every month and on some public holidays.

Sheraton Seoul Palace Gangnam Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Hotel Palace Seoul
  • Hotel Seoul Palace
  • Palace Hotel Seoul
  • Palace Seoul
  • Palace Seoul Hotel
  • Seoul Palace
  • Sheraton Seoul Palace Gangnam
  • Sheraton Seoul Palace Gangnam
  • Sheraton Seoul Palace Gangnam Hotel Hotel
  • Sheraton Seoul Palace Gangnam Hotel Seoul
  • Sheraton Seoul Palace Gangnam Hotel Hotel Seoul

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.