Genpla Hotel Shenzhen Qianhai

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Alipay, UnionPay QuickPass and WeChat Pay

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, UnionPay QuickPass and WeChat Pay. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

• Mobile payments
• Alipay
• Property follows sanitisation practices of COVID-19 Guidelines (CDC)
• UnionPay
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in
• Guest accommodation is sealed after cleaning
• UnionPay Mobile QuickPass
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is not available
• Staff wears personal protective equipment
• Protective clothing is not available to guests
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Staffed front desk
• Contactless check-in is not available
• WeChat Pay
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Service animals not allowed
• Debit cards
• No gap period between guest stays