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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£87* Per night/room 4 May - 5 May

Standard Room, 1 King Bed (Lounge Acccess)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Living Area Powder Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, View (Window of the World View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds (Lounge Acccess)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Indigo Shenzhen Overseas Chinese Town, an IHG Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Indigo Shenzhen Overseas Chinese Town, an IHG Hotel

Family (2)
5 out of 5
Breakfast was a bit of a mess, we had to hurry because they wanted to set up the place for lunch and it was only 10 in the morning so a rush for us. Otherwise a very nice hotel.

Posted by on 9 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Heidi

Dear guest:thank you for having taken the time to comment, we are sorry that we have not given you a satisfactory stay. We will continue to improve . Convenient travel is one of the characteristics of the hotel, while providing each guest with a comfortable and beautiful stay is also our service tenet. Look forward to welcoming you back to The Venice Raytour Hotel Shenzhen.The Venice Raytour Hotel Shenzhen

Property Features

  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Food & Drink

A complimentary food shopping service is offered and room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Indigo Shenzhen Overseas Chinese Town, an IHG Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Venice Shenzhen
  • Shenzhen Venice
  • Shenzhen Venice Hotel
  • Venice Hotel Shenzhen
  • Venice Shenzhen
  • Venice Shenzhen Hotel
  • Venice Raytour Hotel Shenzhen
  • Venice Raytour Hotel
  • Venice Raytour Shenzhen
  • Venice Raytour
  • The Venice Hotel Shenzhen
  • The Venice Hotel Shenzhen
  • The Venice Raytour Hotel Shenzhen
  • Hotel Indigo Shenzhen Overseas Chinese Town an IHG Hotel
  • Hotel Indigo Shenzhen Overseas Chinese Town, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • EarthCheck

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.