"We've been placed in 2 store apartment with bedroom and shower room upstairs. Top rooms were moldy and peeled paint from walls and ceilings. Had to m ... " More
6 Sep 2018 by Side Crown Group
Dear Guest , First of all we would like to thank you for taking time and making a review regarding your stay . We will take your notes to consideration . Kind regards .
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Entertainment
Other inclusions
Not included
Side Crown Serenity is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Side Crown Serenity, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi and wired Internet are available in public spaces for a fee. This all-inclusive hotel also offers a free kid's club, a children's pool and a steam room. For a fee, parking is available. Smoking is allowed in designated areas at this Manavgat hotel.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless
Self parking (surcharge)
Side Crown Serenity offers 346 accommodations with free minibar items and complimentary bottles of water. Satellite televisions are provided. In-room wireless Internet access is available for a surcharge.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Serenity – This buffet restaurant serves breakfast, lunch and dinner.
Hanedan – This restaurant specialises in Turkish cuisine and only serves dinner. Reservations are required.
Apollon – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required.
Serenita – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
Patisserie Crown – This café only serves light fare.
24-hour room service is available.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Side Crown Serenity offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.