"Attentive helpful staff great location excellently appointed rooms everything a 5* hotel should be " More
15 Mar 2020 by Kristian Ivanov
Dear Valued Guest, Thank you so much for sharing your experience. We are delighted that you have enjoyed our beautiful rooms and, above all, that you have given such a high score on the service you have received. Thank you for your warm and kind recognition! It would be a real pleasure to welcome you back! Kind regards, Kristian Ivanov Front Office Manger
16 May 2022 by General Manager
Dear Valued Guest, Thank you so much for sharing your experience with us, for choosing our preperty and for your overall rating of Grand Hotel Sofia as an excellent hotel. It would be a great honor and pleasure to welcome you again next time you are in town. Best Regards, Nikolay Rusev General Manager
5 Jul 2021 by General Manager
Dear Valued Guest, Thank you for choosing Grand Hotel Sofia and for your feedback! We are pleased that our services are at the level of your expectations and we hope to meet you soon again! Best Regards, Nikolay Rusev General Manager
13 Mar 2019 by Petya Angelova
Dear valued guest, Thank you for taking the time to share this review. We are delighted that you have enjoyed our amenities and, above all, that the service has exceeded your expectations. We are looking forward to your next visit to Sofia and our hotel. Sincerely Petya Angelova Front Office Manager
2 Oct 2018 by Petya Angelova
Dear valued guest, Thank you so much for the kind words. We are more than thrilled that our facilities and services exceeded your expectations. Welcoming guests is more of an art than just a business for us, thus paying attention to the details is of great importance. We are delighted that our efforts have been noticed. We really hope that you will find reasons to come back to Sofia and I would like to assure you that my colleagues will make it another worthwhile experience for you. Sincerely, Petya Angelova Front Office Manager
30 Apr 2018 by Petya Angelova
Dear guest, We are thrilled that your enjoyed our amenities and above all that the service met your expectations. Welcoming guest is more of an art than business for us, we are thankful that our efforts has been noticed. Looking forward to your next trip to Sofia and our hotel. Sincerely, Petya Angelova Front Office Manager
10 Apr 2018 by Petya Angelova
Dear valued guest, Thank you so much for taking the time to share your comments on the Grand Hotel Sofia. We are thrilled that you have enjoyed our amenities and that our service team succeeded in turning your stay into a memorable experience. We look forward to welcoming you back! Kind Regards, Petya Angelova Front Office Manager
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Grand Hotel Sofia. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Free self parking and valet parking are available. This 5-star Sofia hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Grand Hotel Sofia offers 122 accommodations with minibars and laptop-compatible safes. 55-inch Smart televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets. This Sofia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Shades of Red – Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Hotel Sofia offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. On-site PCR COVID-19 testing is available for a BGN 120 fee, and antigen/rapid COVID-19 testing is available for a BGN 60 fee; reservations are required for on-site testing. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
