Skip to main content
Beginning of main content
4.5 out of 5

"A cosy place in a central location with everything you need for an affordable prize! " More

By a verified traveller on Thu 16 Jul 2020

Enter dates to see availability

Classic Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

During your stay at Crystal Hotel, you're just a quick walk from Lake St. Moritz. Enjoy features like free breakfast, plus a full-service spa and a restaurant.

  • Free buffet breakfast offered
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Grissini
  • Valet parking available for a fee
  • Treat yourself to reflexology, deep-tissue massages or body scrubs at CRYSTAL WELLFIT
  • Services include babysitting, dry cleaning/laundry and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by foot from Lake St. Moritz and a 2-minute drive from San Karl St. Moritz-Bad Church
  • Train station pick-up shuttle service available for a fee
  • Pets welcome for a fee

Crystal Hotel ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crystal Hotel

Everyone (6) Couples (6) Business (1) Family (2) Other (3) Friends (2)
5 out of 5
A cosy place in a central location with everything you need for an affordable prize!

Posted by , from Villars Ste-Croix on 16 Jul 2020

Was this review helpful to you?
Comment from Hotel Management

17 Jul 2020 by Crystal Management

Dear Silke Many thanks for your positive rating. We are delighted that you liked the location of our hotel as well as our services. It would be our pleasure to welcoming you back in the near future. Best regards from St. Moritz.

5 out of 5

Posted by on 10 Mar 2024

Was this review helpful to you?
3 out of 5
Sehr gute Lage. Sehr sauber!

Posted by on 12 Mar 2022

Was this review helpful to you?
Comment from Hotel Management

21 Mar 2022 by Crystal Management

Sehr geehrter Enrico Vielen Dank für Ihren Aufenthalt in unserem Hause und die Bewertung darüber. Schön, dass Sie unsere Lage und Sauberkeit hervor heben. Auf ein wiedersehen würden wir uns freuen.

5 out of 5
Personnel très accueillant et agréable

Posted by on 4 Oct 2021

Was this review helpful to you?
Comment from Hotel Management

6 Oct 2021 by Crystal Management

Dear Nathalie Many thanks for your stay with us and your positive review. We are happy that you had an enjoyable stay with us. Kind regards

4 out of 5

Posted by on 7 Aug 2021

Was this review helpful to you?
5 out of 5
Das Hotel ist immer perfekt sauber und elegant, gleichzeitig aber kann man sich wie Zuhause fühlen. Das Personal ist sehr nett und hilfsbereit, nach einer schweren Wanderung kann man immer einen sehr netten Empfang erwarten. Fahrkarte für alle Bergbahnen und ÖV bekommt man auch. Super! Vielen Dank für alles! Wenn ein Aufenthalt in St. Moritz dann nur im Hotel Crystal!!!

Posted by on 28 Jul 2021

Was this review helpful to you?
Comment from Hotel Management

28 Jul 2021 by Crystal Management

Lieber Gast Herzlichen Dank für Ihre tolle Bewertung! Es freut uns sehr zu lesen, dass Sie sich bei uns rundum wohlgefühlt haben und mit vielen schönen Erinnerungen nach Hause gefahren sind. Auf ein Wiedersehen mit Ihnen freuen wir uns. Herzliche Grüsse.

3 out of 5
Das Essen schmeckte hervorragend. Das Personal an der Rezeption war grösstenteils nicht sehr freundlich und hilfsbereit.Das Zimmer mit Doppelbett ist eher klein ausgemessen. Es verfügte über keine Kaffe/Teemaschine. Das Frühstück, welches im Preis imbegriffen war, ist für die Preisklasse nicht befriedigend. Das Servicepersonal im Restaurant war sehr herzlich, hilfsbereit,freundlich und versuchte jeden Wunsch zu erfüllen.

Posted by on 7 Feb 2021

Was this review helpful to you?
Comment from Hotel Management

8 Feb 2021 by Crystal management

Sehr geehrter Gast Herzlichen Dank, dass Sie bei uns im Crystal Hotel zu Gast waren und sich die Zeit genommen haben, eine Bewertung über unser Haus zu verfassen. Es freut uns, dass Sie mit dem Essen und Service in unserem Restaurant zufrieden gewesen waren. Wir bedauern, dass unsere Kollegen an der Réception Sie nicht überzeugen konnten. In jeder Abteilung führen wir regelmässige Schulungen durch, in der wir unsere Mitarbeiter auf einen freundlichen und aufmerksamen Gästeumgang hinweisen. Wir hoffen, dass wir Sie in Zukunft wieder einmal im Crystal Hotel begrüssen dürfen und wir Sie von einem anderen Eindruck überzeugen können. Freundliche Grüsse aus dem Engadin.

5 out of 5
Lieu - accueil - personnel de l'hôtel - restaurant - équipement => tout était parfait.

Posted by , from Cortaillod on 2 Oct 2020

Was this review helpful to you?
Comment from Hotel Management

3 Oct 2020 by Crystal management

Dear Girardin We are very pleased about your positive review and delighted to hear that you enjoyed your stay with us. Kind regards

4 out of 5
Top Personal. Haben sich unser Gepäck Problem angenommen und versucht zu helfen. Das Frühstück war ein wenig speziell wegen Covid Vorschriften, aber das Essen war gut. Leider hattaen wir das Zimmer gegen die Strasse. War ein wenig laut wenn das Fenster offen war

Posted by , from Appenzell on 9 Sep 2020

Was this review helpful to you?
Comment from Hotel Management

10 Sep 2020 by Crystal Management

Sehr geehrter Dominik Vielen Dank für Ihren kürzlichen Aufenthalt im Crystal Hotel. Über Ihre positive Bewertung haben wir uns gefreut, besonders über Ihr Lob für unsere Mitarbeiter. Die Lärmbelästigung bedauern wir. Unsere zentrale Lage bringt es mit sich, dass eine akustische Beeinträchtigung auftreten kann. Bitte informieren Sie uns rechtzeitig vor Ihrem nächsten Aufenthalt, damit wir Ihnen eines unserer ruhigen, nach Osten ausgerichteten Zimmer reservieren können. Freundliche Grüsse

5 out of 5

Posted by on 17 Jul 2020

Was this review helpful to you?
Comment from Hotel Management

19 Jul 2020 by Crystal Management

Dear guest Many thanks for your positive rating. We are delighted about your positive feedback and that we were able to offer you a wonderful time at our hotel. Kind regards

Property Features

Crystal Hotel offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Event space at this hotel measures 2034 square feet (189 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at Crystal Hotel. For a fee, parking is available. This 4-star St. Moritz hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 7 levels
  • 2034 sq ft of conference space
  • 189 sq. m of conference space
  • Built in 1962
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: St. Moritz Station (1.2 km / 0.7 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Crystal Hotel offers 71 accommodations with minibars and a safe. Digital televisions are provided. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. This St. Moritz hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • HD television
  • Digital channels
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast.

Grissini – This restaurant specialises in Mediterranean cuisine.

Crystal – On-site piano bar.

La Cantinetta – On-site wine bar.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Casino nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Pilates classes on site
  • Sledding nearby
  • Rafting nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby

Spa Services

CRYSTAL WELLFIT has 2 treatment rooms. Services include deep-tissue massages, sports massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per day.
  • Cots (infant beds) are available for CHF 50.0 per day.

Pet Policy

  • Pets: CHF 25 per accommodation, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.45 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CHF 25.00 per day (in/out privileges)
  • Pet fee: CHF 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 50.0 per day
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Hotel St. Moritz
  • Crystal St. Moritz
  • Crystal Hotel Hotel
  • Crystal Hotel St. Moritz
  • Crystal Hotel Hotel St. Moritz

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars, and is displayed on this page as 4 stars.

url importing http://www.ebookers.com/St.-Moritz-Hotels-Crystal-Hotel.h177364-p2.Hotel-Reviews?rm1=a2&
There was an error importing /St.-Moritz-Hotels-Crystal-Hotel.h177364-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/St.-Moritz-Hotels-Crystal-Hotel.h177364-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.