Chillout Village Tam Dao

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts mobile payments and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash and mobile payments. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

• Mobile payments
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result
• Guests must provide proof of COVID-19 vaccination
• Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
• Minimum age for negative COVID-19 test result requirement: 12
• Minimum age for proof of COVID-19 vaccination requirement: 12
• COVID-19 vaccine must have been received a minimum number of days before check-in: 14
• Property does not offer on-site COVID-19 testing
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are compulsory at the property
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is not available
• Commonly-touched surfaces are not cleaned with disinfectant
• Reservation is not required for facilities on-site
• Property confirms they are implementing guest safety measures
• Property is cleaned with disinfectant
• Contactless check-out is not available
• Staff does not wear personal protective equipment
• Mobile key entry is not available
• Debit cards not accepted
• Food service has been amended for enhanced safety
• Protective clothing is not available to guests
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Property does not follow sanitisation practices of any association
• Staffed front desk
• Guest will receive an email before arrival 48 hours
• Social distancing measures are not in place
• Contactless check-in is not available
• Guests will receive an email with special check-in instructions
• No lifts
• Property confirms they are implementing enhanced cleaning measures
• Service animals not allowed
• Individually-wrapped food options are not available
• Cash deposit required
• No gap period between guest stays