5 Aug 2022 by MARIAM BAHBAH
Dear Mrs Claudia, Thank you for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa. We are extremely disappointed to hear that your stay was not as expected , and we would like to assure you that your comments is duly noted and will be shared with the concerned heard of department for their prompt actions. We will be looking forward to welcome you back again to make it right for you for a future stay. Best regards
Hilton Tangier Al Houara Resort & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business centre. A kids' pool, a fitness centre, and spa services are also featured at the luxury Hilton Tangier Al Houara Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Hjar Ennhal hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
Hilton Tangier Al Houara Resort & Spa offers 304 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature Select Comfort mattresses. Flat-screen televisions are featured in guestrooms. Accommodation at this 5-star hotel has kitchens with fridges. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers. This Hjar Ennhal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily.
Argan – This restaurant specialises in international cuisine.
Olivier – This restaurant specialises in Mediterranean cuisine. Open daily.
Late-night fare is available from room service (during limited hours).
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Eforea. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.