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Deluxe Twin Ocean Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£98* Per night/room 30 Jan - 31 Jan

Executive Twin Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Twin Marina View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Ocean

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Marina

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

The comfortable rooms at The Ville Resort - Casino get high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Townsville Entertainment & Convention Centre. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants. Built in 1986, this 4.5-star hotel has 194 rooms over 9 floors. Each room includes amenities such as free WiFi and a fridge.

  • Air-conditioned rooms with fridges, minibars and room service
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages at Hands in Harmony
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a gym and helicopter/aeroplane tours
  • Guests speak favourably about the helpful staff and the pool
  • Just a 4-minute walk from Magnetic Island Ferry Terminal and 8 minutes on foot from ReefHQ Aquarium

The Ville Resort - Casino ratings based on 2 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for The Ville Resort - Casino

Everyone (2)
1 out of 5

Posted by on 19 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by The Ville Resort & Casino

Thank you! We look forward to having you back in the future.

2 out of 5

Pas génial

Services ne correspondent pas à un hôtel de catégorie supérieur.

Posted by , from Suisse on 9 Jan 2018

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Property Features

The Ville Resort - Casino offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. Public spaces have free WiFi. There are 15 meeting rooms available. A casino, a terrace, and tour/ticket assistance are also featured at the luxury The Ville Resort - Casino. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Townsville hotel.

  • 1 building
  • 194 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • 775 sq. m of conference space
  • Built in 1986
  • Casino
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Townsville Station (3.4 km / 2.1 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Ville Resort - Casino offers 194 forms of accommodation with minibars and a safe. Televisions come with pay-per-view films. Bathrooms include complimentary toiletries and hairdryers. This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Films for purchase
  • Fridge
  • Cots (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

The Palm House – This buffet restaurant serves breakfast and dinner. Reservations are required.

Spin Cafe – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Quarterdeck – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Miss Songs – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Helicopter/aeroplane tours on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless checkout is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 31.95 and AUD 34.95 for adults, and AUD 0 and AUD 14.95 for children (approximately)
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jupiters Townsville
  • Jupiters Townsville Casino
  • Jupiters Townsville Hotel & Casino
  • Townsville Jupiters
  • Jupiters Hotel Townsville
  • Jupiters Townsville Hotel And Casino
  • Jupiters Townsville Hotel Townsville
  • Ville Resort Casino Townsville
  • Ville Casino Townsville
  • Ville Casino
  • The Ville Casino Townsville
  • The Ville Resort - Casino Hotel
  • The Ville Resort - Casino Townsville
  • The Ville Resort - Casino Hotel Townsville

You should know

  • Pool access available from 6:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.